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Lally: My order was cancelled, placed it Friday 10:40am.
Rang CSR and they told me that there were only a 100 units originally to purchase, told her there was no mention of said fact when I purchased originally.
Told her I was willing to wait until they had stock on hand, to which she replied they were unsure of when they would have, which was why they were refunding.
Also mentioned the promotional page linked above, she just replied with the usual 'oh it's definitely showing out of stock'.
The info@stationary.co.nz is the same email address linked in the refund email. So essentially you're complaining to the same crew.
Fair Go material you reckon if enough of us complain?
richms: Not fair go, commerce commission since they can actually do something about this false advertising.
macuser: Has anyone received a reply email from their CSR team yet?
macuser: We did it! https://www.facebook.com/warehousestationery/posts/1040831732599704
macuser: We did it! https://www.facebook.com/warehousestationery/posts/1040831732599704
I would suggest you PM warehouse stationary with your order number
People often mistake me for an adult because of my age.
Keep calm, and carry on posting.
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ChoiceCheapies: Stoked, good job everyone!
Now that is how a retailer saves face and gains a positive rep, where sticking to their guns and not being pro-customer would have the opposite effect.
Nothing like a bit of customer pressure aye :)
People often mistake me for an adult because of my age.
Keep calm, and carry on posting.
Referral Links: Sharesies -
Are you happy with what you get from Geekzone? If so, please consider supporting us by subscribing.
No matter where you go, there you are.
BigHammer:macuser: We did it! https://www.facebook.com/warehousestationery/posts/1040831732599704
I would suggest you PM warehouse stationary with your order number
Just need them to confirm that applies to all of us!
ME: I've instructed the community members to get in touch with you via here
WS: No worries James :) All affected customers will be contacted directly via their email address from our fulfilment team. Thanks
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