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sdavisnz

1017 posts

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#142591 18-Mar-2014 10:39
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----- Rant ------

Went to a westac atm in albany yesterday and tried to get $50 cash out - typed in my pin - asked for money and then the machine swallowed my card and said please refer to card issuer. this is so f******n annoying.

 

called my bank anz and they had no idea why that happened and are going to send me a new card.

is this acceptable behavior by the atm to chew my card?


----- Rant over ------




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sen8or
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  #1007975 18-Mar-2014 11:26
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Don't you usually have to take the card out before the cash is dispensed?

I remember many moons ago when I worked for ASB, that was one of the most common reasons for cards being swallowed by the machine, waiting for the cash when the card was 1/2 way out, then as a "security measure" machine captures card and doesn't dispense the cash either. Also happened if you tried to put the card back into the machine before the transaction was completed.

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