Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Please note this sub-forum does not provide professional finance advice. You should seek advice from a licensed financial advisor.

To post in this sub-forum you must have made 100 posts or have Trust status or have completed our ID Verification.

If investing please consider our affiliate link for new accounts: Sharesies.



Blurtie

487 posts

Ultimate Geek
+1 received by user: 131


#245627 13-Feb-2019 21:15
Send private message

Hi All,

Slightly annoyed here.. As per subject I recently bought some Sony Speakers online from a relatively well known electronics store (won't name them just yet, but it's not Noels or NH), and it looks like I got sent display/floor stock... Pretty obvious actually, the box was a bit of mess and re-taped, it even had a pricing sticker on the speaker itself..

I don't recall the website mentioning this to be the case at all so just wondering if anyone has had this happen to them and whether this is normal? Or am I being too precious?

Any thoughts/advice/opinions on what you guys would do would also be appreciated..

TIA.

View this topic in a long page with up to 500 replies per page Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

Blurtie

487 posts

Ultimate Geek
+1 received by user: 131


  #2180951 15-Feb-2019 14:11
Send private message

So update for those interested... Ended up calling them after my email to them got lost in the ether... But CSR I spoke to was very apologetic for what happened and said they usually call their customers first to confirm if they intended to buy display stock etc, but for whatever reason this was missed... 

 

They proposed a partial refund of $100 off the price I paid - which I accepted based on the conversation I had with the CSR and the fact that the speakers are pretty hard to come by now.. The speakers used to retail over $550 new, so to get them for $200 (albeit ex display stock) is pretty reasonable. Don't think they would've gone much lower than that. 

 

While not a great experience, happy with the outcome. Thanks to all for your input.


View this topic in a long page with up to 500 replies per page Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.