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Lias

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#323929 4-Feb-2026 10:08
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Went to login to BNZ this morning and noticed a new popup on the login page

 

"We've added a new security feature. When you use Internet Banking, we collect information about behaviour like how you type. This helps us to spot any activity that isn't yours, to detect and prevent fraud. Other ways to bank are available if you don't want to share this information."

 

With a link for more information.. and wow I was a bit shocked when I clicked on the more information page. 

 

  • typing - how fast you type, your rhythm, and common errors
  • mouse - how you move it, click, and scroll
  • device use - how you hold, tilt, or move it.
  • type and model
  • preferences, settings, and sensor information
  • network and connectivity data
  • IP address
  • installed apps

It's compulsory, and if you don't agree to all that data being collected, you can no longer bank electronically with BNZ. 

 

Am I overreacting in thinking it's time to find a new bank?





I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup. Opinions are my own and not the views of my employer.


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michaelmurfy
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  #3458614 4-Feb-2026 10:47
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Lias: Am I overreacting in thinking it's time to find a new bank?

 

Yes.

 

This is a service most banks are implementing called Biocatch - https://www.biocatch.com/ 

 

What it does is learns from what you commonly do in the app and on Internet Banking and is able to determine if something isn't quite right. It also will request phone permissions on the mobile app to determine if you're on the phone (it doesn't know who to - but it can then challenge a transaction or simply tell you that you're not in a call with BNZ).

 

It's a part of a push to put a stop to scammers / fraud and also raise awareness around fraud. The "installed applications" part is to determine if your Android device is potentially running malicious apps.

 

You've got nothing at all to worry about. It isn't collecting stuff that things like Dynatrace isn't already collecting already in your internet banking session.





Michael Murphy | https://murfy.nz
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Opinions are my own and not the views of my employer.




freitasm
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  #3459330 6-Feb-2026 12:39
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