On Spark fibre, everything working except cannot reach amazon.com and Alexa devices are "having trouble connecting right now"

Normally use DNS4ME but have disabled that to take it out of the equation and still cannot get there.

Have done a traceroute to amazon.com but I'm not very good at reading these things:

Traceroute has started…

traceroute: Warning: amazon.com has multiple addresses; using 176.32.103.205

traceroute to amazon.com (176.32.103.205), 64 hops max, 72 byte packets

1  fritz.box (192.168.178.1)  1.254 ms  0.561 ms  0.434 ms

2  125-239-11-1-adsl.sparkbb.co.nz (125.239.11.1)  2.493 ms  4.968 ms  3.971 ms

3  * * *

4  122.56.113.4 (122.56.113.4)  17.753 ms  20.466 ms  19.909 ms

5  ae2-6.tkbr12.global-gateway.net.nz (122.56.127.17)  19.917 ms  18.010 ms  19.930 ms

6  ae10-10.akbr7.global-gateway.net.nz (202.50.232.30)  20.419 ms  18.004 ms  19.998 ms

7  xe7-0-8-10.sjbr3.global-gateway.net.nz (122.56.127.14)  144.294 ms  144.329 ms  144.143 ms

8  ae3-10.lebr7.global-gateway.net.nz (122.56.127.26)  149.637 ms  148.865 ms  147.977 ms

9  ae0-10.lebr8.global-gateway.net.nz (202.50.232.42)  148.070 ms  147.109 ms  147.997 ms

10  los-brdr-02.inet.qwest.net (63.235.40.241)  152.439 ms  155.960 ms  155.334 ms

11  dax-edge-05.inet.qwest.net (208.168.142.6)  181.376 ms  195.707 ms  184.805 ms

12  65.153.118.122 (65.153.118.122)  182.124 ms  182.683 ms  184.465 ms

13  176.32.125.140 (176.32.125.140)  225.769 ms  219.556 ms  219.929 ms

14  176.32.125.233 (176.32.125.233)  215.113 ms  213.129 ms  215.827 ms

15  * * *

16  52.93.129.249 (52.93.129.249)  213.338 ms  217.523 ms  212.606 ms

17  72.21.222.249 (72.21.222.249)  217.471 ms  218.873 ms  220.266 ms

18  * * *

19  * * *

20  * * *

21  * * *

22  * * *

23  * * *

24  * * *

25  * * *

26  * * *

27  52.93.29.18 (52.93.29.18)  215.710 ms  216.564 ms  218.650 ms

28  * * *

29  * * *

30  * * *

31  * * *

32  * * *

33  * * *

34  * * *

35  * * *

36  * * *

37  176.32.103.205 (176.32.103.205)  216.929 ms  216.569 ms  219.849 ms