XT Network down south of Taupo 2010 01 27

Forums › Spark New Zealand (including Skinny and BigPipe) › XT Network down south of Taupo 2010 01 27

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#294114 28-Jan-2010 21:03

Yes, that is a problem, 111 or emergency calls.
I thought all mobile networks had to have that built in to work even if the rest goes down ?

freitasm

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#294116 28-Jan-2010 21:07

kiwiscoota:
Dionin: I'd have a sporting bet that TehONE is not a 'so called hero' working on this problem and is just trying to twist the knife. If he is then I'd recommend going to sleep before getting emotional.

I agree, I never trust any post originating from a "new user' whose first post seems to be somekind of peverted attempted to stir up emotions.

I've no doubt there are some Telecom techs working long hours to solve the problems, HOWEVER it probably is the same techs that installed or worked on the "new XT network", what ever happened to taking responsiblity for your or your companies actions....

Just in case, I've spotted that this person has registered before on Geekzone, with another username, about six months ago. I suspect this person may not work for Telecom - otherwise he would know better...

Any questions, send me a PM.

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bbman

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#294119 28-Jan-2010 21:10

richms:
kiwiscoota:

I know at the very minimum in Australia you can use a competitors network for emergency calls to 000 (equivalent of our 111), I speak from personal experience having had to do that in country NSW, where Optus did not have coverage, but Telstra did have coverage.

That happens here too, when I had a GSM phone on vodafone it was always going to "SOS calls only" when walking around the mall or the shops around highbury and it could only see 2 degrees.

Why vodafone couldnt sort out getting coverage into those places till recently (apparantly) I dont know.

let me think.....

10,000 disgruntled exceptionally grumpy customers with out service many of whome and the other customers effected will possibly change to Vodafone or 2degrees

Or

10,000 not so disgruntled customers that are disapointed but happy that there provider went the extra mile and has a temporary solution until service is restored....

Gee I wonder what the motivation would be.....

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event2

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#294125 28-Jan-2010 21:23

Out of interest would a sudden connection of 10000 phones or how every many people there were with out service connecting to vodafones gsm network bring down there newotrk? Ruining vodafones customers experience ?

bbman

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#294130 28-Jan-2010 21:29

event2: Out of interest would a sudden connection of 10000 phones or how every many people there were with out service connecting to vodafones gsm network bring down there newotrk? Ruining vodafones customers experience ?

Hardly, unless every single one was in use or trying to be in use at the same time or on the same cell or cell area.

Might impact when they switch over but then again what if Vodafone won over all of those 10,000 lower South island clients in the end, would it crash it then?

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cafeg

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#294132 28-Jan-2010 21:32

According to this wiki,
http://en.wikipedia.org/wiki/E...
Most mobile phones should be able to make emergency calls even without a SIM card installed.

Yet people were complaining that even emergency calls weren't available..

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bbman

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#294133 28-Jan-2010 21:36

cafeg: According to this wiki,
http://en.wikipedia.org/wiki/E...
Most mobile phones should be able to make emergency calls even without a SIM card installed.

Yet people were complaining that even emergency calls weren't available..

Thats what SOS means, that is my understanding but I would imagine 2% of population know this

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sbiddle

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#294134 28-Jan-2010 21:37

cafeg: According to this wiki,
http://en.wikipedia.org/wiki/E...
Most mobile phones should be able to make emergency calls even without a SIM card installed.

Yet people were complaining that even emergency calls weren't available..

This is certainly not the case in NZ and is not the case in many other countries. You need a valid SIM in a handset to make a 111/112 call in New Zealand.

bbman

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#294135 28-Jan-2010 21:38

sbiddle:
cafeg: According to this wiki,
http://en.wikipedia.org/wiki/E...
Most mobile phones should be able to make emergency calls even without a SIM card installed.

Yet people were complaining that even emergency calls weren't available..

This is certainly not the case in NZ and is not the case in many other countries. You need a valid SIM in a handset to make a 111/112 call in New Zealand.

WOW..... thanks Steve, bout time that got altered I would imagine

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event2

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#294136 28-Jan-2010 21:40

bbman:
event2: Out of interest would a sudden connection of 10000 phones or how every many people there were with out service connecting to vodafones gsm network bring down there newotrk? Ruining vodafones customers experience ?

Hardly, unless every single one was in use or trying to be in use at the same time or on the same cell or cell area.

Might impact when they switch over but then again what if Vodafone won over all of those 10,000 lower South island clients in the end, would it crash it then?

id say if they won them over the connections would be spread out and not all connected at the same time. so no?

richms

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#294138 28-Jan-2010 21:43

I tried it once and it started to put a 112 call thru.

The phone wont know that 111 is an emergency number here tho, and its not like AU where there is some eduation about 112 being the number for mobiles - since thats stored on the sim when I last asked about it.

I wanted to have the ability to make those calls with keylock on removed since it kept pocket dialing. And I dont like the idea that I have no control over my hardware with locks because of some decision made in europe about emergency calls when they invented GSM.

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bbman

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#294141 28-Jan-2010 21:45

event2:
bbman:
event2: Out of interest would a sudden connection of 10000 phones or how every many people there were with out service connecting to vodafones gsm network bring down there newotrk? Ruining vodafones customers experience ?

Hardly, unless every single one was in use or trying to be in use at the same time or on the same cell or cell area.

Might impact when they switch over but then again what if Vodafone won over all of those 10,000 lower South island clients in the end, would it crash it then?

id say if they won them over the connections would be spread out and not all connected at the same time. so no?

Well yes that is true but that 10,000 customers is spread out over a lot of cells around the South Island. It potentially could have a baring but if those phones are on dual mode right now, which many will be they are already on Vodafones or 2degrees network, just not registered so unless they where in use or roaming wouldn't imagine there would be a great deal of effect but the likes of Steve or JohnR can answer this one with technical fact.

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kiwiscoota

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#294143 28-Jan-2010 21:48

according to the police web site, all 112 calls are automatically diverted to 111, but they ask that you do not use 112, instead request you call 111.

johnr

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#294146 28-Jan-2010 21:51

Yes i would say the handsets are trying to log onto the 2G or 3G network and we will reject them

John

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#294147 28-Jan-2010 21:52

richms: I tried it once and it started to put a 112 call thru.

The phone wont know that 111 is an emergency number here tho, and its not like AU where there is some eduation about 112 being the number for mobiles - since thats stored on the sim when I last asked about it.

I wanted to have the ability to make those calls with keylock on removed since it kept pocket dialing. And I dont like the idea that I have no control over my hardware with locks because of some decision made in europe about emergency calls when they invented GSM.

Australia certainly do not encourage 112 - they actively discourage it and ACMA have spent a significant amount of money promoting 000 as the emergency number that should be dialled in all cases. 112 is supported on every GSM handset however and will bypass all keylocks and route to the local emergency number on virtually every GSM network in the world.

All GSM handsets sold in Australia are required to have 000 functionality set in their firmware, ie you can dial 000 without entering a PIN, emulating the 112 functionality. This has been the case for many years since they launched Phase 2+ SIM's. Australia also requires a valid SIM to connect to emergency services.

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