insane: If you're relying on your best effort mobile service to support some mission critical application / service then perhaps you should invest in your own measures of redundancy instead of expecting Telecom to take care of this for you.

If it's important you'll have some sort of a backup. If your answer to 'did you have a backup?' is no, then it's obviously not that important to you.

 We will try our best to provide quality Services to you at all times. But, because of the nature of mobile telecommunications, at times our ability to do so will be affected by factors outside of our control including, but not limited to, geographic conditions and physical obstructions, weather conditions, the number of people trying to use our Network at the same time or faults in our Network or other networks used by us to provide the Services to you. We cannot guarantee continuous or fault-free Services.

 While we will do our best to provide quality Services, because of the nature of
mobile telecommunications it is impossible to provide a fault-free service and the
quality and coverage of the Services depends partly on your Mobile Devices, partly
on our network and partly on other providers and telecommunications networks to
which our network is connected or connects.

Coverage and Services may be adversely affected by radio interference, geographic or atmospheric conditions, outages, maintenance works, over-loading, faults or limitations in your Mobile Phone or the mobile phone or other device of the person with whom you are communicating, faults or other operational difficulties in the 2degrees Network or any other mobile telecommunications network to which our network is connected, or other circumstances or factors outside our control. This means you may not receive all of the Services in all areas all of the time.