Why does VDSL stop when power goes off?

Forums › Spark New Zealand (including Skinny and BigPipe) › Why does VDSL stop when power goes off?

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andrewNZ

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#1916314 10-Dec-2017 23:19

To prove it's not you, turn off the UPS supply and check the connection stays up.

hio77

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#1916315 11-Dec-2017 00:37

Technofreak:
hio77:

What's the area? there have been a few cabinets lately that had been disabled due to localized power outages...

Chartwell, Hamilton. If you need more detail I can PM you.

Ah. Know the area well, partner lives near.

Was a notification for a localized power outage affecting the cabinet.

Most of that area has ufb, your on one of the unlucky streets?

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Technofreak

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#1916342 11-Dec-2017 07:38

hio77:
Technofreak:
hio77:

What's the area? there have been a few cabinets lately that had been disabled due to localized power outages...

Chartwell, Hamilton. If you need more detail I can PM you.

Ah. Know the area well, partner lives near.

Was a notification for a localized power outage affecting the cabinet.

Most of that area has ufb, your on one of the unlucky streets?

Thanks for the info.

I'm sure we have UFB in the street, it was installed a couple of years ago. Our VDSL speeds are pretty good plus initially I think VDSL was only available from a non Spark provider. We didn't bother with it at the time.

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sbiddle

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#1916344 11-Dec-2017 07:50

hio77:

Bung: Off topic but power related. Does a naked VDSL connection have any dc applied? I've been told my new connection has gone ahead but assume that standing a modem up is the only way to confirm that. Modem on its way.

for naked connections, Some providers actually provision a full clothed service, and bar the PSTN side of the line.

Spark are the only ones I'm aware of that do this. Anybody else who does this has to pay the wholesale access cost for the voice connection so would be stupid to do this from a financial perspective.

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#1916369 11-Dec-2017 08:59

andrewNZ: To prove it's not you, turn off the UPS supply and check the connection stays up.

I did this as an experiment. VDSL was rock solid. I'm pretty sure I tested all of this when I set it up.

It seems from HIO77's post it is a battery problem at the cabinet.

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