Telecom broadband and websites seem to be down

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom broadband and websites seem to be down

1 | 2 | 3 | 4 | 5 | 6 | 7

273 posts

Ultimate Geek

#181013 28-Nov-2008 23:57

We have also had the sames issues as everyone else, but our broadband came up at about 11:30 pm.

I am Using Maxnet DNS servers to get to the internet.

skewt

750 posts

Ultimate Geek

#181015 29-Nov-2008 00:39

www.chorus.co.nz and www.telecom.co.nz both down but www.telecom-media.co.nz is up

Cant access some other sites, eg www.tiptop.co.nz

Im surprised its lasted this long and without any contact,
Is it the Telecom Staff Party tonight, are they all too drunk to notice? :>

Zippity

683 posts

Ultimate Geek

#181016 29-Nov-2008 01:19

Ihug too has been throwing wobblies for the last 30 minutes :(

haloo101

77 posts

Master Geek

#181017 29-Nov-2008 01:44

i was resetting modem for the third time and then realised to run modem diagnosting which shown dns problem i just add opendns (208.67.222.222). problem solved

but it still a pain to googling on cellphone to get it working

insane

3242 posts

Uber Geek

ID Verified

Trusted

#181018 29-Nov-2008 02:09

must have taken a fair bit down with it as I didnt even get the normal wholesale outage notifications... oerhaps will get 1 tomorrow/monday saying what happened.

w2krules

492 posts

Ultimate Geek

#181019 29-Nov-2008 02:52

Telecom is still down - what has happened?

I was a geek before the word was invented!

BrentR

1315 posts

Uber Geek

Trusted

#181026 29-Nov-2008 06:55

Is going here now after a router reboot.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

DjShadow

4091 posts

Uber Geek

ID Verified

Trusted

#181030 29-Nov-2008 08:28

Xtra seems to be working okay now, my connection died the same way as discussed above
I managed to get to their overseas based helpdesk around 11.30pm who advised of a nationwide outage with no ETA of resolution
I can't load telecom's service status message at present to get an idea of what broke

farcus

1556 posts

Uber Geek

#181032 29-Nov-2008 08:32

Internet seems to be back up and running. Had no idea what was going on as couldn't get through to helpdesk (although once I got through to the network status message that siad there were no known issues??) before I gave up and went to be at 2AM.
Telecom website is still down this morning though .

Zippity

683 posts

Ultimate Geek

#181034 29-Nov-2008 08:42

Ihug is all tickety boo

toii

160 posts

Master Geek

#181036 29-Nov-2008 08:43

As of 8:38 this morning the telecom.co.nz site is displaying the message below . I think "upgrading" means "fixing". Why would an upgrade of their main site take place starting at 8am? The XTRA service status, broadband usage meter etc are all hosted at telecom.co.nz so you cant get to those either. I am surprised there is nothing in the news if the service was out nationwide for several hours last night.
"Unfortunately the www.telecom.co.nz website is unavailable right now as we are upgrading our system between the hours of 08:00 and 14:00pm 29 November."

Zippity

683 posts

Ultimate Geek

#181037 29-Nov-2008 08:47

That's coz the useless media in this country relies on "hand outs" for their stories and Telecom sure as hell ain't going to admit that they had a "cock-up" last night :( :(

insane

3242 posts

Uber Geek

ID Verified

Trusted

#181039 29-Nov-2008 08:53

'Upgrading' , should be more like trying to 'getting the bastard working again by rebuilding the entire hosting platform due to catastrophic systems failure and data loss'.

I'm so going to laugh if they put up a really really old version of the website and say the upgrade is complete.

rabsoft

20 posts

Geek

#181043 29-Nov-2008 09:18

I heard that Telcom has had a Major problem with power going down at MDR there main exchange

tonyhughes

Hawkes Bay
8476 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#181044 29-Nov-2008 09:22

Suckage. I was busy working from home (sad eh - missus and kid are away, I should be partying up hard, and there i was eating bad pizza, half-watching Will Smith in Hancock, and remoteing in to work doing catch-up stuff).

Couldn't even use the WAP browser on my 1X phone!!

1 | 2 | 3 | 4 | 5 | 6 | 7