Telecom broadband and websites seem to be down

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom broadband and websites seem to be down

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3000 posts

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#181045 29-Nov-2008 09:38

Ahh, I spent a couple of hours last night trying to get the new N95 working on SIP to no avail I could not figure it out and thought I had a duff phone and went to sleep.
My usual server (a 12Watt modified thin-client) woke me beeping furiously in the wee hours this morning to alert me it had re-established a PPP connection and the BudgeTone alerted me to a new message with it's annoying flashing blue LCD. Argh..

Telecom BB has been very good apart from that so can't hold it against them.

insane

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#181072 29-Nov-2008 11:36

rabsoft: I heard that Telcom has had a Major problem with power going down at MDR there main exchange

sounds very possible, but I do know they have some serious amount of Diesel backup power with 10's of thousands of litres of fuel.

Anyone have stuff collocated here and can confirm if their machines are down too?

manhinli

2483 posts

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#181073 29-Nov-2008 11:39

Heard on the radio there was something wrong with the central Auckland exchange.

The website says their systems are under maintenance until 2pm today. They must have been in a frenzy last night.

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newbe

6 posts

Wannabe Geek

#181083 29-Nov-2008 12:16

I also had problems with Xtra as well last night. got fed up with it and went to bed aboit 11.30 pm

Up again 6.30 am this morning. Can get onto the net fine but unable to send emails. Can receive them ok.

Anyone else had problems sending and receiving emails?

I use windows mail and have Vista

newbe

6 posts

Wannabe Geek

#181086 29-Nov-2008 12:23

Looks like they are back up and running again. Just got my email sent off that had beeen sitting there since half six this morning

ajobbins

5052 posts

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#181091 29-Nov-2008 12:42

I'm back up and running now although the stupid Telecom supplied THOMSON ST5x6v6 would not automatically reconnect. When I opened my web browser it promted me to connect, which was fine although if I had of known that I would have done it hours ago to bring the VoIP trunks back online.

Can't find any way in the THOMSON ST5x6v6 to set custom DNS servers either. Was using my trusty Dynalink RTA1320 until earlier in the week when it decided to die.

Think it's time for a new DSL modem. Something I can customise a bit better.

CamH

564 posts

Ultimate Geek

#181099 29-Nov-2008 13:07

And the websites are offline again... This is great isn't it? :O

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ajobbins

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#181102 29-Nov-2008 13:39

reignofgold: And the websites are offline again... This is great isn't it? :O

Website seems to up and running normally now.

BlakJak

1275 posts

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#181105 29-Nov-2008 14:06

Which website is that?

I still can't get http://xtra.co.nz/help to load.

(I'm also having fun with Geekzone, script errors and page timeouts and slow loading pages... none of which I see when i'm at home as I run Firefox + Adblock.. must be all the junk IE is permitting?)

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cbrpilot

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Spark NZ

#181109 29-Nov-2008 14:16

newbe: Can get onto the net fine but unable to send emails. Can receive them ok.

Anyone else had problems sending and receiving emails?

I had the same issue this morning. Easily fixed though - change your outgoing mail server from smtp.xtra.co.nz to send.xtra.co.nz (with SSL auth + port 465).

My views are my own, and may not necessarily represent those of my employer.

nzbnw

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Spark NZ

#181110 29-Nov-2008 14:17

BlakJak: Which website is that?

I still can't get http://xtra.co.nz/help to load.

(I'm also having fun with Geekzone, script errors and page timeouts and slow loading pages... none of which I see when i'm at home as I run Firefox + Adblock.. must be all the junk IE is permitting?)

Geekzone is working fine for me here with IE7 on Vista.

I take it you are after the status page? Try http://www.telecom.co.nz/status

PS: I am glad to have my internet back.

nzbnw

newbe

6 posts

Wannabe Geek

#181112 29-Nov-2008 14:24

cbrpilot:
newbe: Can get onto the net fine but unable to send emails. Can receive them ok.

Anyone else had problems sending and receiving emails?

I had the same issue this morning. Easily fixed though - change your outgoing mail server from smtp.xtra.co.nz to send.xtra.co.nz (with SSL auth + port 465).

Thanks for the tip. Will check and change it now.

Have done that now.

paulspain

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#181113 29-Nov-2008 14:47

I have at least one business customer who have lost ther fixed IP address on their ADSL connection as a consequence of this outage. Has anyone else experienced something similar?

Paul Spain
Founder: Gorilla Technology, NZ Tech Podcast

newbe

6 posts

Wannabe Geek

#181114 29-Nov-2008 14:51

I could send emails before but now I can't send them at all.

Any ideas. Wonder if they fixed this outage properly

nzbnw

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Spark NZ

#181116 29-Nov-2008 14:55

newbe: I could send emails before but now I can't send them at all.

Any ideas. Wonder if they fixed this outage properly

As above make sure you are using send.xtra.co.nz with SSL Auth Port 465 AND pop3.xtra.co.nz with SSL Auth Port, 995.

nzbnw

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