Telecom Ultra VDSL Residential Plans

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom Ultra VDSL Residential Plans

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47 posts

Geek

#857968 17-Jul-2013 11:36

Looks like the DLM has started to do its thing. Downstream has increased by about 0.8 Mbps and my stats show I'm on DLM-2 now (for downstream at least. Not sure what the 0.5 INP for upsteam means?)

Info Jul 17 04:10:45 xDSL linestate up (ITU-T G.993.2; downstream: 45235 kbit/s, upstream: 10352 kbit/s; output Power Down: 13.5 dBm, Up: -0.7 dBm; line Attenuation Down: 14.7 dB, Up: N/A dB; snr Margin Down: 12.0 dB, Up: N/A dB)

Info Jul 17 04:10:26 xDSL linestate down

INP [DMT symbols]: 0.00 0.50
Delay [ms]: 8.00 8.00

Fo0L

54 posts

Master Geek

#857970 17-Jul-2013 11:39

So, got the call from Telecom today. No VDSL for me despite the address checker saying its available at my address. In fairness, I wasn't expecting it to actually be available at my place, I know I'm too far from the local exchange (no cabinets).

I've fed back that my address, along with only some of my neighbours returned positive on the address checker, whilst others returned negative (which was also a clear signal something was wrong with it!)

Hope everyone who gets crankin' on VDSL enjoys it. In the meantime, I'll scurry back to my meagre 2Mbps (which was another red flag waaaaaay back...)...

Now, wheres this RBI they keep talking about?!

michaelmurfy

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#857986 17-Jul-2013 12:10

ianajmes: just had install completed.....initial sync speeds are 37mbps down and 7 up, and my first speedtest as below

im guessing from reading earlier posts things take time to get to the top speeds but very impressed with what i can expect!

Once our network puts you over to the VDSL profile this will improve. For a start you'll see your speeds capping out at ADSL speeds until Chorus sign off the job, you should notice this happen today sometime :)

Fo0L: So, got the call from Telecom today. No VDSL for me
despite the address checker saying its available at my address. In
fairness, I wasn't expecting it to actually be available at my place, I
know I'm too far from the local exchange (no cabinets). I've
fed back that my address, along with only some of my neighbours returned
positive on the address checker, whilst others returned negative (which
was also a clear signal something was wrong with it!) Hope
everyone who gets crankin' on VDSL enjoys it. In the meantime, I'll
scurry back to my meagre 2Mbps (which was another red flag waaaaaay
back...)... Now, wheres this RBI they keep talking about?!

Shove your address into http://chorus.co.nz/sat to see if that brings up anything, the address checker is based off information given to us by Chorus and this can sometimes be incorrect, shame you can't enjoy VDSL! But fingers crossed your speeds will improve shortly under RBI.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

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khull

1245 posts

Uber Geek

#857999 17-Jul-2013 12:55

Got installed today - sync rates went from 16/1 to 33/10 - so will do a test when I get home

booyah

82 posts

Master Geek

#858007 17-Jul-2013 13:05

how would one find out the CRCPM and various stats like that with the technicolor vdsl modem?

Fo0L

54 posts

Master Geek

#858008 17-Jul-2013 13:11

Shove your address into http://chorus.co.nz/sat to see if that brings up anything, the address checker is based off information given to us by Chorus and this can sometimes be incorrect, shame you can't enjoy VDSL! But fingers crossed your speeds will improve shortly under RBI.

Hey Michael, Yeah.... that was the first thing I did when the Telecom one returned a positive result.
The Chorus one still tells me what it always has (ADSL >1Mbps - which in my case is almost always a rock-solid 2Mbps).
I've fed back the issue via another contact who is passing the details on to Chorus, hopefully that helps improve the data for everyone and eliminates false-hopes!
I was always realistic about my chances anyway so am truckin' on status quo! ;)

Johnk

832 posts

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#858032 17-Jul-2013 13:31

Got my install done this morning.
Didn't take long at the house as cat5e and filter already installed.
Had an issue at the cabinet feeding me, but that got sorted.

Looking forward to see what the DLM can achieve

Went from:
Sync: 1,048 / 19,024 ( Up / Down ) kbps
Line Attenuation: 3.6 / 10.0 ( Up / Down ) dB

then to:
Sync: 10,350 / 37,508 ( Up / Down ) kbps
Line Attenuation: 28.1 / 13.5 ( Up / Down ) dB

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Inphinity

2780 posts

Uber Geek

#858073 17-Jul-2013 14:30

michaelmurfy:
Inphinity: Welp, VDSL install happened today as scheduled. With ADSL2+, was syncing at ~19Mbps down ~1Mbps up, attaining real-world speeds of pretty close to that. Now with VDSL2, syncing at 44Mbps down / 10Mbps up, and Telecom's speed test reporting 41.1Mbps down 9.3Mbps up, so pretty good. Not impressed with the clunky, featureless web GUI on the TG589vn, but it's only needed for it's modem so hey ;)

These modems are designed for the non-technical minded people out there, there are some CLI commands which turn it into a rather powerful modem (if you search this forum you'll find people have posted them as workarounds) but in reality, it's a business-grade modem with it's web interface designed towards the general consumer :) - Other way of getting more features is shoving it into bridge mode and using a better router if you think that'll suit you better. But apart from that, great speeds :)

Yup, that's why I specified it was the web GUI I was unimpressed with, rather than the device as a whole ;) my DSL-N55U is doing all the routing and works brilliantly.

solaybro

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#858075 17-Jul-2013 14:36

If people are going to post what speeds they are getting could you include your ping, I am interested in if it goes down or not.

Talkiet

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#858082 17-Jul-2013 14:51

solaybro: If people are going to post what speeds they are getting could you include your ping, I am interested in if it goes down or not.

My ping varies between 3ms and 345ms, depending on the destination...

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

Inphinity

2780 posts

Uber Geek

#858086 17-Jul-2013 14:58

solaybro: If people are going to post what speeds they are getting could you include your ping, I am interested in if it goes down or not.

For me it's not a significant change, but I typically just use Telecoms speedtest, so it's likely to the same server. It's usually 15 - 20ms, on both ADSL2 and VDSL.

Shame I don't get this result at home, though (100mbps symmetrical fibre) ;)

joutei

308 posts

Ultimate Geek

#858090 17-Jul-2013 15:17

Inphinity:
solaybro: If people are going to post what speeds they are getting could you include your ping, I am interested in if it goes down or not.

For me it's not a significant change, but I typically just use Telecoms speedtest, so it's likely to the same server. It's usually 15 - 20ms, on both ADSL2 and VDSL.

Shame I don't get this result at home, though (100mbps symmetrical fibre) ;)

;)

garethw

66 posts

Master Geek

#858096 17-Jul-2013 15:24

michaelmurfy:
garethw: Hey all, question: Chorus tech had issues with installation in my house yesterday and hasn't actually created a clean filtered connection to new port - the old phone jack on other side of room is still on the same "line". He said he's filtered off everything else though. Initial modem connection stats were ~21 up/9 down - if I achieve that real world it's just acceptable to me. But if after 10 days my speeds stay below that (speedtests currently ranging between 17-20 down) can I request Telecom resend a Chorus tech to better wire the house? No particular criticism of tech as the phone lines were all over place and he wanted to see if it would work fine as he'd managed it...

This is the correct install, VDSL is a vastly different sort of product, they install a master filter which separates the VDSL port from the rest of the lines in the house and VDSL really depends on quite a few factors especially how far you are from the exchange. Wait 10 days for DLM to do it's thing then phone up of you think the speeds are not right, but 20mbit down, 9mbit up indicates one of the first stepping profiles, it could only improve from there.

Thanks Michael, sorry I might not have been clear. The install at my place DIDN'T create a clean line from the new jack point to the splitter, Chorus put the splitter on a spot further downstream but thought that might be enough. I definitely know one of the old jackpoints is on the same connection (so have unplugged my phone from it) and there's a possibility our (unused) monitored alarm is on it too. This was because the pairs in my house run all over the place and the tech couldn't find an obvious easy-access spot to install the filter "upstream".

My initial sync speeds were 21/9 which seemed light given I'm <400m from the exchange, but I agreed we'd let it run for 10 days to see where it gets too. Just wanted to check that I could request the wiring be done "properly" if the speeds remain below expectations.

Cheers for the help.

michaelmurfy

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#858143 17-Jul-2013 16:33

garethw:
michaelmurfy:
garethw: Hey all, question: Chorus tech had issues with installation in my house yesterday and hasn't actually created a clean filtered connection to new port - the old phone jack on other side of room is still on the same "line". He said he's filtered off everything else though. Initial modem connection stats were ~21 up/9 down - if I achieve that real world it's just acceptable to me. But if after 10 days my speeds stay below that (speedtests currently ranging between 17-20 down) can I request Telecom resend a Chorus tech to better wire the house? No particular criticism of tech as the phone lines were all over place and he wanted to see if it would work fine as he'd managed it...

This is the correct install, VDSL is a vastly different sort of product, they install a master filter which separates the VDSL port from the rest of the lines in the house and VDSL really depends on quite a few factors especially how far you are from the exchange. Wait 10 days for DLM to do it's thing then phone up of you think the speeds are not right, but 20mbit down, 9mbit up indicates one of the first stepping profiles, it could only improve from there.

Thanks Michael, sorry I might not have been clear. The install at my place DIDN'T create a clean line from the new jack point to the splitter, Chorus put the splitter on a spot further downstream but thought that might be enough. I definitely know one of the old jackpoints is on the same connection (so have unplugged my phone from it) and there's a possibility our (unused) monitored alarm is on it too. This was because the pairs in my house run all over the place and the tech couldn't find an obvious easy-access spot to install the filter "upstream".

My initial sync speeds were 21/9 which seemed light given I'm <400m from the exchange, but I agreed we'd let it run for 10 days to see where it gets too. Just wanted to check that I could request the wiring be done "properly" if the speeds remain below expectations.

Cheers for the help.

Ah sorry, it seems I misunderstood here. Give it a go for 10 days else phone up 0800225598 and request a tech to come out to double-check the filter install.

NonprayingMantis

6434 posts

Uber Geek

#858217 17-Jul-2013 17:54

This might have already been answered in the thread, but it's a long thread.

Got my vdsl modem today, and the leaflet it came with says

"You can use the two handy USB ports to connect a storage device or a printer..."

Yet I can only see 1 USB port on the modem. did somebody misread the specs that said USB 2.0 and think that meant 2 x USB slots when writing the blurb? :)

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