Telecom Ultra VDSL Residential Plans

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom Ultra VDSL Residential Plans

1 | ... | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | ... | 88

1005 posts

Uber Geek

Trusted

#882429 21-Aug-2013 21:13

I'm pretty much on the fringe for VDSL2 with sync rates of approx 22234 kbps / 10357 kbps. I started on DLM-6, moved to DLM-4, then DLM-2 and settled at what I suspect is DLM-1 or somerthing nearby, as I now have figures of INP=0.00 and Delay=0.00ms so you aren't alone.

It's stayed that way for several days now and I've been connected for 16 days now.

Tivo upgrades to operate with the new OzTivo EPG, support and service. Over 400 performed here so far. See: www.hillcrest.net.nz

littleheaven

2130 posts

Uber Geek

#882576 22-Aug-2013 09:37

Mine has changed this morning, and my modem is also reporting delay of 0.00ms and INP of 0.00, so I assume that I am also at DLM-1? I'm pretty sure yesterday I was on DLM-2. I'm getting wireless down speeds of around 26-27mbps, which is in my "I'm happy with that" zone, being on the fringe of our VDSL area.

The wireless card for my Mac Pro is in transit from the US, so by the time it arrives my connection should have settled. I will then be able to install that, get rid of the USB wireless adapter I've been using (which I suspect is probably throttling my speed a little), and see if any improvements occur.

I've heard talk that the Telecom Technicolour modems don't have the greatest wireless performance. Would I benefit from getting a better router and putting the Technicolour into bridging mode, or is it not worth it considering my maximum line capability is only about 38mpbs? Currently my computer is upstairs from the modem so the floor will be absorbing some of the signal. I have a few friends who've done it on their UFB connections and experienced quite a good improvement in speeds.

Geek girl. Freelance copywriter and editor at Unmistakable.co.nz.

K1w1G33k

38 posts

Geek

#882714 22-Aug-2013 12:30

I was booked in for yesterday, but the day before that Telecom phoned to advise the roadside cabinet didn't have the hardware installed by Chorus as yet, because I am the first in the area to get VDSL2 from that cabinet. So now having to wait for Chorus to install the card....

plambrechtsen

1948 posts

Uber Geek
Inactive user

#883478 23-Aug-2013 16:04

Just one thing that happened today (and I could be wrong here so don't blame me if I am!). But VDSL2 installs are now free (not sure if limited time, but currently applies) rather than the standard $99 install for a 12 month contract.

http://www.telecom.co.nz/internet/ultrabroadband/pricing/

So why wouldn't you want VDSL :)

K1w1G33k

38 posts

Geek

#883490 23-Aug-2013 16:13

plambrechtsen: Just one thing that happened today (and I could be wrong here so don't blame me if I am!). But VDSL2 installs are now free (not sure if limited time, but currently applies) rather than the standard $99 install for a 12 month contract.

http://www.telecom.co.nz/internet/ultrabroadband/pricing/

So why wouldn't you want VDSL :)

Ahh dam it! I don't suppose I'd still be eligible for this free connection as I'm still not connected yet, or I'll assume the worst as I've already signed up under the $99 connection fee...going with the latter. :-S

plambrechtsen

1948 posts

Uber Geek
Inactive user

#883492 23-Aug-2013 16:15

K1w1G33k:
plambrechtsen: Just one thing that happened today (and I could be wrong here so don't blame me if I am!). But VDSL2 installs are now free (not sure if limited time, but currently applies) rather than the standard $99 install for a 12 month contract.

http://www.telecom.co.nz/internet/ultrabroadband/pricing/

So why wouldn't you want VDSL :)

Ahh dam it! I don't suppose I'd still be eligible for this free connection as I'm still not connected yet, or I'll assume the worst as I've already signed up under the $99 connection fee...going with the latter. :-S

You're probably right about the latter since the order is already in the system. Worth asking 123 New & Moves when your install goes through about it. They may be able to help, or they may not be able to. No harm in asking.

Nate001

638 posts

Ultimate Geek

#883502 23-Aug-2013 16:30

plambrechtsen:
K1w1G33k:
plambrechtsen: Just one thing that happened today (and I could be wrong here so don't blame me if I am!). But VDSL2 installs are now free (not sure if limited time, but currently applies) rather than the standard $99 install for a 12 month contract.

http://www.telecom.co.nz/internet/ultrabroadband/pricing/

So why wouldn't you want VDSL :)

Ahh dam it! I don't suppose I'd still be eligible for this free connection as I'm still not connected yet, or I'll assume the worst as I've already signed up under the $99 connection fee...going with the latter. :-S

You're probably right about the latter since the order is already in the system. Worth asking 123 New & Moves when your install goes through about it. They may be able to help, or they may not be able to. No harm in asking.

Hmm we have not got our bill for the month yet, wonder if they could drop the fee... only installed 10 days ago. Guess its a bit late for this offer :(

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

K1w1G33k

38 posts

Geek

#883511 23-Aug-2013 16:45

plambrechtsen:
K1w1G33k:
plambrechtsen: Just one thing that happened today (and I could be wrong here so don't blame me if I am!). But VDSL2 installs are now free (not sure if limited time, but currently applies) rather than the standard $99 install for a 12 month contract.

http://www.telecom.co.nz/internet/ultrabroadband/pricing/

So why wouldn't you want VDSL :)

Ahh dam it! I don't suppose I'd still be eligible for this free connection as I'm still not connected yet, or I'll assume the worst as I've already signed up under the $99 connection fee...going with the latter. :-S

You're probably right about the latter since the order is already in the system. Worth asking 123 New & Moves when your install goes through about it. They may be able to help, or they may not be able to. No harm in asking.

I have replied to my initial email confirming my order to see if I can get the free connection, no worries if not :)

littleheaven

2130 posts

Uber Geek

#883522 23-Aug-2013 17:09

I got installed Tuesday last week (the 13th), received a bill a couple of days later (on the 15th, my normal billing day) and all the VDSL stuff was on there... contract info, new monthly fee, modem (free of charge), but no install charge. So if I wasn't charged, I would suggest you won't be either. One of my colleagues phoned Telecom last week to enquire about VDSL and was told that existing Telecom customers wouldn't pay the $99 fee.

Geek girl. Freelance copywriter and editor at Unmistakable.co.nz.

Kirdog

202 posts

Master Geek

#883523 23-Aug-2013 17:17

littleheaven: I got installed Tuesday last week (the 13th), received a bill a couple of days later (on the 15th, my normal billing day) and all the VDSL stuff was on there... contract info, new monthly fee, modem (free of charge), but no install charge. So if I wasn't charged, I would suggest you won't be either. One of my colleagues phoned Telecom last week to enquire about VDSL and was told that existing Telecom customers wouldn't pay the $99 fee.

Wow thats interesting, can someone from telecom confurm it? Important info.

Sorry about my English guys :>

Nate001

638 posts

Ultimate Geek

#883526 23-Aug-2013 17:20

littleheaven: I got installed Tuesday last week (the 13th), received a bill a couple of days later (on the 15th, my normal billing day) and all the VDSL stuff was on there... contract info, new monthly fee, modem (free of charge), but no install charge. So if I wasn't charged, I would suggest you won't be either. One of my colleagues phoned Telecom last week to enquire about VDSL and was told that existing Telecom customers wouldn't pay the $99 fee.

Well to tell you the truth I ordered it back in July and the modem got sent out, the install was delayed 3 weeks due to issues in the cabinet. On our July bill there was the charge and credit for the modem, no install charge but also no VDSL package info since we had not been connected yet. I had just assumed the install charge would follow after the installation. Fingers crossed it wont show up.

littleheaven

2130 posts

Uber Geek

#883529 23-Aug-2013 17:27

Nate001:Well to tell you the truth I ordered it back in July and the modem got sent out, the install was delayed 3 weeks due to issues in the cabinet. On our July bill there was the charge and credit for the modem, no install charge but also no VDSL package info since we had not been connected yet. I had just assumed the install charge would follow after the installation. Fingers crossed it wont show up.

Fingers crossed! I had no idea about the free install so I initially thought that maybe that bit would show up on the next bill, but then when my colleague told me what they had been advised, I figured that was too much of a coincidence.

Geek girl. Freelance copywriter and editor at Unmistakable.co.nz.

marlinz

441 posts

Ultimate Geek

#883775 24-Aug-2013 09:25

littleheaven: I got installed Tuesday last week (the 13th), received a bill a couple of days later (on the 15th, my normal billing day) and all the VDSL stuff was on there... contract info, new monthly fee, modem (free of charge), but no install charge. So if I wasn't charged, I would suggest you won't be either. One of my colleagues phoned Telecom last week to enquire about VDSL and was told that existing Telecom customers wouldn't pay the $99 fee.

I signed up last night (friday ) , i await an email confirming installation date with baited breath :)

hopefully a vdsl signal with master filter instal will stop the odd disconnection i get presently

also could some kind sole message me on how to grab just the vital speed test info from the telecom site so i can upload a before and after screen shot of my connection

Amazon Echo

Amazon Dot

Lifx Bulbs

Nexus 5X
Magic TV 3600
Sony EX700

Unblocking service
Amazon Fire TV x 2 = Netflix USA + Amazon Prime
Lightbox

plambrechtsen

1948 posts

Uber Geek
Inactive user

#883812 24-Aug-2013 11:51

marlinz:
littleheaven: I got installed Tuesday last week (the 13th), received a bill a couple of days later (on the 15th, my normal billing day) and all the VDSL stuff was on there... contract info, new monthly fee, modem (free of charge), but no install charge. So if I wasn't charged, I would suggest you won't be either. One of my colleagues phoned Telecom last week to enquire about VDSL and was told that existing Telecom customers wouldn't pay the $99 fee.

I signed up last night (friday ) , i await an email confirming installation date with baited breath :)

hopefully a vdsl signal with master filter instal will stop the odd disconnection i get presently

also could some kind sole message me on how to grab just the vital speed test info from the telecom site so i can upload a before and after screen shot of my connection

Happy to do before and after on the network side if you email me your phone number to pl at telecom.co.nz

marlinz

441 posts

Ultimate Geek

#883822 24-Aug-2013 12:40

Sweet what fast service text and email this morning from telecom install happening on the 29th thursday

Amazon Echo

Amazon Dot

Lifx Bulbs

Nexus 5X
Magic TV 3600
Sony EX700

Unblocking service
Amazon Fire TV x 2 = Netflix USA + Amazon Prime
Lightbox

1 | ... | 69 | 70 | 71 | 72 | 73 | 74 | 75 | 76 | 77 | 78 | 79 | ... | 88