I am a telecom broadband customer on a 150gb plan and recently I have noticed that my upload data usage is unbelievably high. In this month it says I have used 100gb of upload data. I have 6 devices on my wifi network, all have been checked for viruses but I'm continuing to check. I think however, that it is a metering issue as regular checks throughout the day show large increases in upload usage when there is no devices connected to the network. I have tried unplugging the modem so there is no connection, this stops any data being logged. It seems that data maybe being miscounted. Tomorrow I will shutdown the wifi and keep the modem on to see if that catches anything. In the mean time, has anybody else encountered this problem. I looked at previous data history and my problem gradually increased from the middle of April. Is there anything else I can do? Currently I have gone over my cap and the connection seems to timeout (says page is not available) for every website, don't know if this is related. Also, a look at my modem stats shows upstream transmit power at 20db also don't know if that is related. Sorry for all the random threads of info. Any help is much appreciated. Thanks.
Talked to support yesterday and he suggested a factory reset fo my modem. It did the trick and so far have noticed significantly reduced usage. So it does appear to be a DNS exploit, which until a few days ago I had never even heard of. Any tips on how to protect against this in the future? Should I change my modem? Thanks for all you help guys.
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