Getting disconnected from 3G

Forums › Spark New Zealand (including Skinny and BigPipe) › Getting disconnected from 3G

boland

559 posts

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#143736 25-Apr-2014 10:39

Since a week or 2 I keep getting disconnected from 3G randomly. I have a Nexus 4, the H or 3G icon is gone on top, in the settings drawer the network icon is orange (instead of white). Turning airplane mode on an off solves this problem for a while in 9/10 cases. In 1/10 cases I just have to wait, or ask Telecom to reset my connection.
It happens at least in Wellington CBD, as I am there the most of the day for work. It happens too underway. It's quite random, but pretty annoying.

I have a custom ROM (Omnirom), switched to CM (after complete, fresh install) but same problem occurs. So, I don't think is because of the custom ROM.

I asked Telecom (via Twitter), but only thing they do is reset my number, not investigating why it happens. As it is a hard problem, not sure whether they can fix it.

Anyone who knows what might be the problem? Perhaps flash an older radio version of my phone?

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sbiddle

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Retired Mod

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Biddle Corp

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#1030989 25-Apr-2014 10:55

boland:
plambrechtsen: Are you sure you are still running an 850mhz radio... I've known a few folks flash their phone to end up running only at 2100mhz which gives them a horrific experience.

Euuh not sure, I flashed this ROM. How can I check which frequency I'm on?
AFAIK, 850MHZ only has coverage in CBD. I also have coverage in rural areas, where only 2100 MHZ is available. So I think I've 2100 MHZ as well?

Totally incorrect.

The Telecom network is 100% 850Mhz. 2100Mhz is used as infill and for capacity in most major cities and only offers limited coverage within those areas.

If you've flashed your handset with non approved firmware and/or radio then no network is going to provide you with support. There are many unique settings that are customised in the software specific to each network, which is why for the best performance you should only ever use a handset on a network with the approved firmware.

plambrechtsen

1948 posts

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Inactive user

#1030990 25-Apr-2014 10:55

boland:
plambrechtsen: Are you sure you are still running an 850mhz radio... I've known a few folks flash their phone to end up running only at 2100mhz which gives them a horrific experience.

Euuh not sure, I flashed this ROM. How can I check which frequency I'm on?
AFAIK, 850MHZ only has coverage in CBD. I also have coverage in rural areas, where only 2100 MHZ is available. So I think I've 2100 MHZ as well?

It's the other way around. 850 is nationwide and 2100 is infill in the cbd.