One of my customers had fibre installed this morning.  All good.

However we run Exchange 2007 on an SBS 2008 Server and since the fibre has been connected we've lost our static IP which we need to get e-mail to the server.  I called the helpdesk and they said it would be a few hours but we still don't have our old IP address back yet.  Seems it's just a matter of info getting to the billing system or something.

Can anyone tell me how long this is likely to take?  Is there anything that can be done to speed it up?

Mail is queuing at SMX for now but this won't last too much longer.  I'd really like to see a better process for this, a static IP is very important for some customers.