Spark has recently changed its settings which means I can no longer forward faxes from my Brother MFC machine to my email address. This feature now requires an SSL-supported machine which mine is not. I bought my Printer only 12 months ago specifically for this feature which I need as, yes, rural people I deal with in my business still send faxes. spark tell me that they have closed down non-SSL because of large amounts of spam. I have worked with Brother Help and with Spark and there appears no solution to this problem. Does anyone have any ideas for a work around? I am thinking if I set up the PC-Fax receive feature on my printer, send the fax file to Dropbox on my PC , I can pick up the fax via my iPad when I am away from my office. Will that work??
? Did they say why? I am in the team that does that amongst other functions. Fill in the form at spark.co.nz/port25 add Onetapu in the info, I will sort it Monday. I've not seen a Port 25 unblock declined, apart from incorrect or missing info on the form.
raytaylor: I have set up an email account for the printer on our server that accepts authentication without ssl on a port other than 25 Will see if it works for the op - i have a few small businesses using it on their brother printers because i cant be bothered remembering where i have stunnel operating.
I would normally suggest the stunnel idea as a solution however for a small business, keeping records of how such a program is set up and on which computer can be a pain - replacing one machine and then a few days later finding out the printer no longer works - if IT staff change there wont really be much of a chain to know why the printer stopped. I have dealt with this issue before and i do it to myself - replace a file server and suddenly realise how many little things i had on the old one patching solutions together. So in these cases, i just let the customer relay through our smtp server which is always on and dedicated to the task which i think is a better solution.
Edit: I assume the op will let us know if he takes up my offer and tell us if it works for them.
Hello raytaylor: Hooray! I have just put all your settings into my printer and can hardly believe it - it's all working perfectly!! Have received my first fax which was immediately sent on to my email address no problem. So I can't thank you enough for allowing me to use your server, and a better solution than the stunnel which would require a PC running all the time if I was away from the office. So if and when you decide to kick me off, I will resort to that Plan B!
So thank you again for your kindness and thanks also to all the Geekzoners who helped. I investigated all the options suggested, including the Officmail one (which by the way Spark staff don't seem too familiar with) and stunnel, and this is definitely the best solution for me. I can now go away on holiday and continue to support my clients remotely.
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