Hi there,

Just got fibre installed today and i have a couple of questions.

1) how long does it take for voip to be connected? When i make an outbound call, i receive a 'welcome to the spark voice test line' message, then it hangs up. When i call this landline, i hear the ringing on my mobile, but the phone itself doesnt ring?
2) the internet, WLAN and WAN lights blinks occasionally on the modem. According to the manual, the first 2 should blink but the WAN should be solid for fibre?
3) when my wireless device (iphone/ipad) is put on lock and then i unlock it, it takes about 5 seconds for the wifi to reconnect whereas before it would reconnect instantly. Is this due to the new modem?

Thanks

Forgot to add, i rang Spark on 120 and the nice lady on the phone transferred my call to the i assume voice team? Who are only open Monday to Friday, so i thought i might get a better response here...