Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › Spark New Zealand (including Skinny and BigPipe) › Epic Hold times....
antoniosk

2382 posts

Uber Geek
+1 received by user: 742

ID Verified
Trusted
Lifetime subscriber

#189217 21-Dec-2015 09:10
Send private message

I don't normally call Spark... not a customer. But on this occasion I have to because of some charges on mum's bill... so far the call centre queues for BILL help are awesome:

Yesterday Sunday 2pm - 95 mins
Monday Morning - 905am - 220 mins

Again - not a sale, just a bill enquiry. 

Wow... just wow....




________

 

Antoniosk

Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

NonprayingMantis
6434 posts

Uber Geek
+1 received by user: 1528


  #1454205 21-Dec-2015 09:17
Send private message

for  bill enquiry,  presumably it's not crucial to get an instant response?  (i.e. if you got an answer a day or two later it wouldn't be a big deal)

If so, why bother calling and wasting your time on hold?  
Just send an email and then go play video games or whatever until you get an answer in the next few days.

Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.








RSS feeds
Main feed
Forums feed
Copyright
©2002-2026 Geekzone®
Site features
Geekzone BI dashboard
Geekzone Badges
Geekzone Status Page

 

Site Information
Subscribe to Geekzone
Privacy Statement
Forum Usage Guidelines (FUG)
Advertising
Trademark and copyright