Wifi Speeds with Big Pipe.

Forums › Spark New Zealand (including Skinny and BigPipe) › Wifi Speeds with Big Pipe.

NastyNoble

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#191225 28-Jan-2016 10:19

So after being poorly managed by Spark with my UFB install (took about 6 months from the first appointment before I actually got UFB working) I would rather pay my ETF and go to a better/cheaper option. Someone mentioned Big Spark, but I then found out they are actually Spark, but at a reduced rate. I can only run my computer and TV via wifi since they couldn't use my existing Cat 5 ran through out my house.

Currently on wifi I am getting about 45mb download instead of 100mb (I've tried in the morning and evenings). I know it's just an approximate speed up to 100mb promised, but I would think on wifi it would be any where from 75-90 via wifi. I assume if I was to go with Big Pipe it would be the same as what I get on Spark. Is this the case.

I probably would rather go to Orcon or 2 Degrees because it appears that they have the best performance, but they don't allow you to use your own modem. Any thoughts?

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Andib

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#1480512 28-Jan-2016 10:22

You ISP has no influence over your Wifi performance.

Wifi performance is purely influenced by your environment and your Wireless AP / Router, Changing ISPs won't do much with the exception some ISPs will give you a new router.

Where is PeterReader when you need him?

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BigPipeNZ

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#1480545 28-Jan-2016 11:05

Since this is in the Bigpipe forum, I'll post a response here from us, although basically I'm re-iterating what everyone else has said so far.

Your speed over wifi is primarily limited by 2 things:

1) your devices and their capabilities (that means both your router and also the laptop/phone/tablet you connect up to it - you can have the best router in the world, but if your mobile phone doesn't support higher grade wifi, then it makes no difference)

2) your 'environment' (stuff like how many other wifi networks are around and in use, how many devices connected concurrently, trying to use wifi through a brick wall etc etc)

45Mbps is pretty normal WiFi speed on a 100Mbps connection when using ISP supplied modem. Switching ISPs won't change this.

If you think you aren't getting the right speed, you need to test whether it is a wifi problem or network problem this by connecting up via ethernet and running a speedtest that way.

couple of other points:

a) Yes, we (Bigpipe) are owned by Spark, but our network is totally separate - so performance won't necessarily be the same. (but as per above, changing ISPs won't change your wifi speed)

b) For people who already have UFB installed (like you), we have a promo where you can get your first 2 months totally free when switching to Bigpipe using promo code UFBSWITCH. That should cover most/all of your early termination fee and/or give you some extra cash to get a better router (which may or may not give improved wifi performance). You can also keep using the Spark provided router which is probably fine.

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