And we're back up. Big ups to the Bigpipe team. Sent a support message in, 10 minutes later they called to confirm and tell me that Chch UFB is down followed up by a couple of informative emails.

Hey guys,

Thanks for the feedback.

Yes, apologies for the outage.  Happened about 3pm this afternoon and then finally got a fix in around 9pm. All affected customers should have been emailed with an update.

Took a bit of figuring out and back and forth between us, Enable and other third parties, but once we figured it out managed to it sorted.

Basically a bigpipe router at the Enable handover sh@t itself (that's the technical term I have been assured) and all our attempts to manage it remotely failed so we had to get a person physically into the building and move a bunch a wires across to another router. Once that happened, all back up and running and good to go.

Sucks that this happened on Game of Thrones day :(