I know this has been asked before but I'm hoping by now someone has found a solution.

I recently moved to Spark from 2Degrees as that is who my new business is with. I now can't access a number of accounts that use SMS codes for 2FA as I simply don't receive them.

I understand that sms 2FA is not the best solution but for some providers it is the only option (Box.com one example). It is also the only real option for overseas travelers with only one device. If the device is lost, but you still have your nz sim, you can get a replacement phone and get into your accounts.

This happened to me earlier this year while on holiday and without it I would have been locked out of pretty much everything as to recover most accounts I need email and to access email I need 2FA.

I'd like to know if anyone else has had the same problem with Spark and if so how it was resolved as Spark don't want to know.

So far I am having trouble with:

Facebook

Box.com

Google