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floydbloke

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#224135 4-Nov-2017 08:41
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Wifey has a Samsung Galaxy J5, sourced from Vodafone originally but connected to Skinny.

 

She does not have, and does not want, any mobile data.

 

She has now received a few MMS messages, one is a test one from me, that she would like to view.  They all say they come from 9999.

 

Instead of showing a picture it shows a txt message saying "You have an MMS message ....." and includes a link to telecom.co.nz/mmsgallery.  I assume that is because she has no mobile data.

 

Tapping on that link when connected by WiFi duly takes it to Sparks MMS retrieval site.  This then prompts to enter the mobile number.  This is where we come unstuck, entering her number on the registration page it returns an error saying it is not a Spark mobile number.

 

Anything I can do to retrieve these MMS messages?





Sometimes I use big words I don't always fully understand in an effort to make myself sound more photosynthesis.


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floydbloke

3649 posts

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  #1895587 5-Nov-2017 19:07
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Sorted now.

 

Problem was a combination of having mobile data turned off and the incorrect APNs.

 

Unsure why, but it was configured for Telecom/Spark APNs.  Don't know where they came from, it was a VF sourced unit with a Skinny SIM, it has never had a Spark SIM in it.

 

This post put me on the right track

 

https://www.geekzone.co.nz/forums.asp?forumid=137&topicid=205628

 

Also now when mobile data is off the TXT received no longer directs (incorrectly) to the Spark site, instead it says it has an attachment that can be retrieved once data is on again.





Sometimes I use big words I don't always fully understand in an effort to make myself sound more photosynthesis.


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