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jurgensp99

68 posts

Master Geek


#239587 25-Jul-2018 12:06
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Yes, in the age of fibre for all I'm still on ADSL and will most likely never see fiber or VDSL.

 

For over a year now ive had a constant 6.3MB/s Down. It wasn't perfect but it worked however in the last 3-4 weeks we lost 1.5Mb DL speed. I can't seem to get above 5 now. That's almost a quarter of my bandwidth, and it hasn't gone unnoticed.

 

More concerning is the latency or more accurately the jitter. Sometime as high as 180ms. I can do multiple test and get massive variations in latency. This to is noticeable. Websites won't load for brief periods, TV streams just stop, servers disconnect and gaming is the worst with lagging/desync/server kicks. Only to come right shortly after for a while.

 

 

 

Before we all regurgitate the fault-finding list.

 

Yes, I've spoken to Spark help desk, twice. They tell me because the modem can see the full rate there is noting they can do.

 

- I've done a modem reset

 

- They did a port reset

 

- I've tried a different modem and cable

 

 

 

I use nPerf

 

I've done trace routs, outcome variable as per the latency

 

 

 

I have a master splitter installed and no other filters.

 

 

 

Hoping someone here may be able to give me a bit more insight/assitance with this.

 

 

 

My Numbers

 

 


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hio77
12999 posts

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Lizard Networks

  #2062501 25-Jul-2018 18:16
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Looks to me like a fairly standard Battery Contact fault.

 

 

 

I'd call it through as noise on the landline (since you do experience that) run through quick tests etc.

 

Being you have splitter can't really look too deep in terms of isolation testing.

 

 

 

 

 

Suspect you noticed disconnections last week? that was the leadup to the line pulling back on speed to try to stabilize itself. (which it has done fairly well. be it at a speed loss)

 

This is the one case which is why i both hate and love ddDLM.

 

 

 

ddDLM has done exactly it's job and stabilized the line, but at the cost of a lesser user experience.

 

Most will log that as a Frequent disconnections and then by the time the field tech is out, ddDLM is masking the disconnections.

 

 

 

we really need an overhaul in the Copper assurance space, to work with more underlying issues rather than user experienced fault..





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 


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