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Plazrael

42 posts

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+1 received by user: 3


#243021 24-Nov-2018 02:41

Hi - I noticed my gigatown fibre connection randomly dropped from 950 download/450 upload speed to 100 download/80 upload and even down to vdsl speed every now and then since I've had it. (Over a year)

 

 

 

I wasn't that concerned, would just restart my ONT and modem and the proper speed would return.

 

The last 24 hours though my speed has consistently been 300 down and about 80-90 up.

 

I logged a fault with Spark but soon after I tried the 'Spark - Wellington' server at speedtest.net and it was a little slow but close to normal, only about 50 mb/s slower.

 

Fast.com speedtest shows 300 down 80 up and another one linked off a spark page gave VDSL speeds. (Sorry, can't find that one now)

 

My question is -

 

All the speedtest servers except Spark Wellington show 300 mb/s down and 80 up - This is new for my connection even the other servers always showed 950 down 450 up.

 

Should I log a fault again? Or do you guys think it's nothing to do with spark or my connection given the Spark Wellington server is relatively fine.

 

It's just that any problems I have normally resolve by restarting modem.

 

I only do a speed test if pages aren't loading instantly as they normally do, and things do appear slower though I'm sure that sounds stupid with 300 mbs download speed.

 

But my ping is significantly higher now - Normally between 1-4 ms now its between 40 and 50, so 10 times slower.

 

I have the HG659b modem, wireless disabled, Windows 7 with nothing running at all, automatic updates disabled, i7 7700k, 16 gig ram, gtx 1060 and I'm in Dunedin on an unlimited Gigatown plan if it helps.

 

Cheers.


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Talkiet
4819 posts

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+1 received by user: 3934

Trusted

  #2133495 24-Nov-2018 19:53
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The Spark Chch Speedtest server is down while some equipment is being upgraded. The Speedtest servers aren't critical infrastructure so this is a much simpler and lower resource way to manage the upgrade. It might be a few days.

 

If you're still getting good speeds to ANY server, then it won't be your UFB access link.

 

In this particular edge case, I'd recommend selecting the Auckland Spark Speedtest server as it's the first one on the new generation hardware and much bigger connection... Although I see similar results off WN and AKL, the AKL server has a LOT more grunt - so try that. The extra latency shouldn't affect throughput noticeably, even at gig speeds.

 

Also, 30msec away for a Dunedin user is NOT via Australia :-)

 

 

 

Cheers - N

 

 





Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


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