I am after suggestions on what may be causing random DSL disconnections. Currently the connection will remain stable for up to 3 - 12 hours then connect and disconnect a number of times over 2-5 minutes. I am out in the countryside in Whangarei about 2.5km from the nearest cabinet. All lines are underground. When the internet is working the speed is very good for ADSL, however when streaming video or working in Xero the repeated disconnects become very annoying. This has only become an issue over the last few weeks, however it has been very dry up here so water in the cables is unlikely to be the problem.
The stats from the modem are below. I am not sure if the error rates are high or low, or have any significance.
The modem is an old Telecom Technicolor TG582n. I don't have a spare ADSL modem currently so would need to purchase one to test if modem might be the issue.
Uptime: 0 days, 0:21:45
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.073 / 12.397
Data Transferred (Sent/Received) [MB/GB]: 195,24 / 1,99
Output Power (Up/Down) [dBm]: 10,0 / 19,4
Line Attenuation (Up/Down) [dB]: 21,2 / 36,0
SN Margin (Up/Down) [dB]: 7,0 / 11,4
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / BDCM
Loss of Framing (Local/Remote): 104 / 0
Loss of Signal (Local/Remote): 38 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 775 / 269
FEC Errors (Up/Down): 10.272 / 64.573
CRC Errors (Up/Down): 422 / 452
HEC Errors (Up/Down): 3.626 / 11.911
Uptime: 0 days, 0:39:28
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.073 / 12.397
Data Transferred (Sent/Received) [MB/GB]: 204,73 / 1,99
Output Power (Up/Down) [dBm]: 10,0 / 19,4
Line Attenuation (Up/Down) [dB]: 21,2 / 36,0
SN Margin (Up/Down) [dB]: 3,5 / 9,3
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / BDCM
Loss of Framing (Local/Remote): 104 / 0
Loss of Signal (Local/Remote): 38 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 851 / 298
FEC Errors (Up/Down): 20.688 / 130.997
CRC Errors (Up/Down): 1.000 / 1.105
HEC Errors (Up/Down): 9.399 / 40.087
