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vtr

vtr

11 posts

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#265601 30-Jan-2020 17:42
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Hi Folks

 

Im dealing with one of the above sitting on the fringe of a 4G coverage area. Do we know if there is any actual connection of the external antenna to the modem itself? Logging in as the admin allows me to look at the system/antenna page where the choice for Ant 1 and 2 is Auto, Internal or External.

 

Selecting external shows no sign of any signal at all (I have a 4G antenna available to plug in)  using the admin overview where I can see how many bars are showing re signal strength, Internal or auto shows up to 4 bars max but varying all over the place dependent on weather, local obstructions etc

 

Appreciate any thoughts

 

Thanks

 

 

 

 


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hio77
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  #2410333 30-Jan-2020 17:49
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Yes.

 

 

 

If the customer is on a rural plan, they will have the option to move to an Antenna plan too.

 

It's a TS9 Connection.

 

 

 

 

oh and it's not a google search this time just for you murphy





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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have. 


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