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jamesrt

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#280005 21-Nov-2020 21:42
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Hi all,

 

My wife and I were in the Wairarapa today, over by the coast, when there was a power cut. 

 

After a while, I noticed that my personal cellphone (Skinny SIM) had no signal; my work phone (Vodafone) was ok.  So, I'm assuming there was an issue with the local Spark cell due to the powercut.

 

However, I noticed that my wife's phone (also Skinny SIM) said "Emergency Calls Only" - so presumably had connected to the working Vodafone service to enable emergency calls.  Which is what I understand is allowed and happens.

 

The question is why did her phone enable emergency calls, and mine not?  Surely that's an important thing that should work....

 

(Both Android Phones, both NZ purchased as "Spark" phones, different makes/models).

 

 


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gajan
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  #2614795 2-Dec-2020 14:57
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Update - so with our testing we have been able to confirm that the Nokia7.2 does indeed go into "Emergency Calls Only", and that indeed an emergency call is possible (with both a Spark and Skinny SIM) in the device. This was running the latest commercial release.... 

 

I was told however that from time to time devices may display "No Service", however attempting to place a emergency call does trigger the device to actually attempt the call etc.





My comments and remarks are not necessarily of my employer.


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