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outdoorsnz

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#280095 26-Nov-2020 11:26
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@hio77 @Chorus

 

Struck a bit of a barrier with getting a new broadband connection. My parents demolished a old house and have just built a new house. Not a 100% sure if there was an active line previously as property was a holiday house before. But would have had a phone line working at some point.

 

Copper connection.

 

Have been dealing with Skinny. Explain that this is a new house and old services would have been disconnected. Sparky has wired phone line to the boundary along with extra conduit for when fibre when it gets installed (moving date). And that we just need to get the copper and our line connected.

 

They have come back with "Following Chorus' address check, they advised that there is no capability for any of the Broadband service at your address."

 

Wondering if someone on here can look a little further for me so we know 100% is not possible? Thanks very much.


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outdoorsnz

694 posts

Ultimate Geek
+1 received by user: 303

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  #2618243 8-Dec-2020 16:42
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Well we nearly have a new connection working!

 

Has taken many phone calls. Have had a number of "sorry there are no services available for this property!" To others who with similar responses, do your own research. Reach out to geekzone and ring Chorus direct to confirm if your property does indeed have services available. I think that made the biggest difference. Otherwise would have been a flat NO! Running into a Chorus guy a few houses down may have helped. He took a quick look at our property and later on a coil of copper cable turned up and placed near cat6 outlet (to be completed by sparky). He may in fact had a job to look at our address.

 

Friday 4th Dec we got a port waiter status which was good and bad news. At least meant we have services. But luck was on my side. Called Monday and it was,  your connection is scheduled for this afternoon!

 

Slight issue with digger guy finding and breaking the copper cable that goes to the pillar outside of the property! Sparky booked to install the copper in conduit to the street as was meant to happen anyways as part of the new build.

 

So now just waiting for Chorus install date to wire up the service lead. Hopefully given short distance from cabinet, it is nice and fast VDSL.

 

 

 

 

 

 

 

 


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