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Linkzor

45 posts

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#280371 10-Dec-2020 21:16
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I have a Pixel 5 international version (GTT9Q) purchased from JB Hifi in Aussie, running Android 11 with the December 2020 security update. I am on the $39.99 Spark Endless Mobile Plan.

 

I cannot get VoLTE and 5G working

 

I rang up 0800 SPARK 5G for assistance and the rep mentioned I needed to get VoLTE working first before I can use 5G.

 

Various threads mention that for Pixel devices there should be a toggle switch to enable VoLTE under Settings -> Network and Internet -> Mobile Network -> Advanced however I do not see one.

 

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Another issue I have noticed is that it switches to 3/3.5G whenever I am on a phone call and then switches back to 4G when the call is ended.

 

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Anyone else on Pixel devices having similar issues? Any help would be appreciated.

 

 


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gajan
306 posts

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  #2619750 10-Dec-2020 21:27
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Unfortunately we don’t officially support that device, and hence google hasn’t enabled it (it won’t be tested etc)...




My comments and remarks are not necessarily of my employer.


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