Fibre down in chch?

Forums › Spark New Zealand (including Skinny and BigPipe) › Fibre down in chch?

pab

110 posts

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#207277 16-Dec-2016 20:43

Can any other Christchurch bigpipe users confirm they're having the same problem? ONT lights are green, router WAN port just can get an IP address.

jnimmo

1098 posts

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#1691233 16-Dec-2016 20:47

Yep certainly out. Neighbours on Another provider are working fine

pab

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#1691278 16-Dec-2016 21:31

Glad it's not just me. Unsuccessfully playing the ONT/router reboots, what lights are on and confirming connection not working with alterative router/PC hooked up to ONT game with support at the moment.

I'm in Casebook in case is localised to the same area.

clinty

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#1691281 16-Dec-2016 21:35

pab: Glad it's not just me. Unsuccessfully playing the ONT/router reboots, what lights are on and confirming connection not working with alterative router/PC hooked up to ONT game with support at the moment.

I'm in Casebook in case is localised to the same area.

If you are chatting to support suggest they check out this thread, issue is affecting 2D as well as bigpipe

http://www.geekzone.co.nz/forums.asp?forumid=158&topicid=207278

Clint

pab

110 posts

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#1691283 16-Dec-2016 21:51

Thanks. Added it to my support case.

RmACK

196 posts

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#1691298 16-Dec-2016 22:47

Riccarton park. Bigpipe fibre down since 19:50

pab

110 posts

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#1691307 16-Dec-2016 23:06

BigPipe have emailed me an acknowledgment of the outage regarding Enable. No update on their network status page as of yet though.

http://pages.bigpipe.co.nz/network-status/

Enable's network status page reports no problems either.

https://www.enable.net.nz/our-network/network-outages/

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pab

110 posts

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#1691608 17-Dec-2016 23:42

Back online just before 9pm today.