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63 posts

Master Geek
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Topic # 236182 22-May-2018 13:53
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I am having issues with international browsing, sites are very slow to load or don't load at all)i.e timeout), I expected to find a thread here about this issue as this has to be affecting a lot of people surely?


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62 posts

Master Geek
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  Reply # 2020369 22-May-2018 13:54
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Came here to see if anyone else was posting about it.

Yes, I have noticed the same problem. I'm in Christchurch on Spark VDSL.

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Geek


  Reply # 2020370 22-May-2018 13:55
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I have the same problem. It has been playing up for about 30 min now.


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Master Geek
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  Reply # 2020371 22-May-2018 13:55
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I just had a Spark customer call about this issue. It only seems to affect websites that are hosted offshore, so perhaps there's an issue at an upstream provider.


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Reply # 2020383 22-May-2018 13:57
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isphell:

 

I am having issues with international browsing, sites are very slow to load or don't load at all)i.e timeout), I expected to find a thread here about this issue as this has to be affecting a lot of people surely?

 

 

@isphell

 

You should add information like date / time issue started

 

John





Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 2020385 22-May-2018 13:58
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Linux:

 

isphell:

 

I am having issues with international browsing, sites are very slow to load or don't load at all)i.e timeout), I expected to find a thread here about this issue as this has to be affecting a lot of people surely?

 

 

@isphell

 

You should add information like date / time issue started

 

John

 

 

 

 

And trace routes :)





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  Reply # 2020388 22-May-2018 14:02
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isphell:

 

I am having issues with international browsing, sites are very slow to load or don't load at all)i.e timeout), I expected to find a thread here about this issue as this has to be affecting a lot of people surely?

 

I noticed an issue here as well - Arstechnica cannot load. I originally thought it might have been an issue with the wifi connection but I've gone for old fashioned cable to the router and the same issue appears as well.

 

Edit: Strange, the issue doesn't appear to impact Spark's mobile network - arstechnica loads fine on my mobile using my mobile connection.





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  Reply # 2020389 22-May-2018 14:02
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We're onto it. I can see the issue. No ETR yet. Thought I'd drop a quick note here at least to let people know it's under action.

 

 

 

Cheers - N


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Master Geek
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  Reply # 2020393 22-May-2018 14:08
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Talkiet:

 

We're onto it. I can see the issue. No ETR yet. Thought I'd drop a quick note here at least to let people know it's under action.

 

 

 

Cheers - N

 

 

An update to the Spark Outages pages would be helpful :)


49 posts

Geek
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  Reply # 2020396 22-May-2018 14:13
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I'm also having issues, Auckland VDSL.

 

 

 

C:\>tracert facebook.com

 

Tracing route to facebook.com [157.240.8.35]
over a maximum of 30 hops:

 

1 1 ms 1 ms 1 ms 192.168.1.254
2 1259 ms 694 ms 396 ms 122-58-248-1-vdsl.bb.spark.co.nz [122.58.248.1]
3 6 ms 5 ms 5 ms mdr-ip24-int.msc.global-gateway.net.nz [122.56.116.6]
4 7 ms 6 ms 6 ms ae8-10.akbr6.global-gateway.net.nz [122.56.116.5]
5 * * * Request timed out.
6 33 ms 29 ms 30 ms ge-2-3-0.lebr8.global-gateway.net.nz [203.96.120.65]
7 * * * Request timed out.
8 33 ms 31 ms 29 ms 32934.syd.equinix.com [45.127.172.39]
9 30 ms 29 ms 30 ms po102.psw02.syd2.tfbnw.net [157.240.46.99]
10 * * * Request timed out.
11 29 ms 29 ms 29 ms edge-star-mini-shv-01-syd2.facebook.com [157.240.8.35]

 

Trace complete.


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Wannabe Geek


  Reply # 2020397 22-May-2018 14:13
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engedib:

 

Talkiet:

 

We're onto it. I can see the issue. No ETR yet. Thought I'd drop a quick note here at least to let people know it's under action.

 

 

 

Cheers - N

 

 

An update to the Spark Outages pages would be helpful :)

 

 

 

 

I'm sure an update is underway but if it's like most places, the wheels turn slowly.  :)

 

I mainly jumped on here to see if anyone else was having an issue and it was a bonus to see it's a known issue and being worked on.  Thanks!


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Ultimate Geek
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  Reply # 2020398 22-May-2018 14:13
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Having same issue, seems to be international, adsl and fibre in different parts of the country

 

trace to 198.41.0.4

 

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.xxx.xxx - 0 | 21 | 21 | 0 | 0 | 0 | 0 |
| 125-236-192-9.adsl.xtra.co.nz - 0 | 21 | 21 | 1 | 3 | 11 | 4 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| ae8-10.akbr6.global-gateway.net.nz - 0 | 21 | 21 | 11 | 12 | 19 | 13 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| ae2-10.sgbr4.global-gateway.net.nz - 0 | 21 | 21 | 35 | 36 | 45 | 35 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| ae-11.r31.tokyjp05.jp.bb.gin.ntt.net - 0 | 21 | 21 | 144 | 145 | 150 | 145 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
|ce-0-13-0-2.r02.tokyjp05.jp.ce.gin.ntt.net - 0 | 21 | 21 | 145 | 146 | 147 | 146 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 4 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|


nas

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Ultimate Geek
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  Reply # 2020399 22-May-2018 14:15
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No issue here on Spark fibre in Wellington


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Uber Geek
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  Reply # 2020400 22-May-2018 14:16
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nas:

 

No issue here on Spark fibre in Wellington

 

 

Try loading arstechnica.com





Laptop: MacBook Pro (15-inch, 2017)
Desktop: iMac (27-inch, 2017)
Smartphone: iPhone X 256GB 'Space Grey'
Additional devices: Unifi Security Gateway, Unifi Switch, Unifi AP AC HD, Unifi Cloud Key, Apple TV 4K 64GB
Services: iCloud, Lightbox, Spotify, Wordpress

 


49 posts

Geek
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  Reply # 2020402 22-May-2018 14:17
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Took so long to remember my password and past that traceroute in there's already been replies... oh wells, at least its been looked into.


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Geek
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  Reply # 2020403 22-May-2018 14:18
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Glad I’m not the only one thought my pc got a virus

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