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hairy1

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#218013 22-Jul-2017 14:47
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Hi all,

 

I have been around here for a while. Hopefully this won't turn into a whinge post but I apologize if it does.

 

I have traded a few items through GZ in the past without any trouble however have just had a rather on-going frustrating experience with a trade that has gone wrong.

 

I saw a Gear S3 for sale on GZ a while ago and had been looking to buy one so decided to pick it up through the offers and wanted forum.

 

I paid the money and waited for the item to arrive. It didn't turn up after a week and so I contacted the seller. The seller had shipped it via NZ post untracked. After a lot of correspondence the item has gone missing. AS the item was not tracked there was little that NZ Post could do.

 

I have had a partial refund from the seller however he is now incommunicado and is refusing to provide his details for any future dealings and accused me of lying about receiving the package.

 

I guess the things I have learned from this sorry saga are:

 

1. GZ is an essentially anonymous site. Ensure you get full contact details of anyone you are dealing with. I certainly won't buy anything via GZ in the future as you never really know who is on the other end of the transaction. However, I don't doubt that the seller shipped the item in good faith.

 

2. If you do buy something insist on a tracked package. I had no control over the shipping and would personally never ship anything untracked (and mistakenly assumed the seller wouldn't either)

 

It has turned into a drama for both sides and everyone is not happy!

 

Cheers, Matt.





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hairy1

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  #1828667 24-Jul-2017 20:49
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Hi all,

 

I have been contacted by Tony and we have come to an agreement about how to move on.

 

From my perspective some lessons learned:

 

1. As a purchaser specify the required shipping method

 

2. As a seller protect yourself with a shipping method that will cover the item if it goes missing.

 

3. Contact details should be shared by both parties.

 

4. I guess some slimy NZ Post employee (sorry NZ Post employees who may be reading) is walking around with a Gear S3. :-(

 

@freitasm perhaps something like this could be incorporated into the FUG?

 

Cheers, Matt.





My views (except when I am looking out their windows) are not those of my employer.


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