[WXC/VFX] Question about VOIP phone volume/level?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] Question about VOIP phone volume/level?

braindead

25 posts

Geek

#119730 11-Jun-2013 14:24

I'm certified by my ENT specialist as profoundly deaf, with about 30% of remaining hearing in my VOIP ear. Is there a way to pump up the receive volume for VOIP?

Thanks!

RunningMan

8955 posts

Uber Geek

#834235 11-Jun-2013 14:26

Fairly sure the WxC helpdesk can create a custom profile with different volume for your SPA112 - give them a call.

Griven

174 posts

Master Geek

Trusted

#834238 11-Jun-2013 14:28

Hi Braindead,

Yes we can raise the volume level on your end without affecting the other party. Just call into our helpdesk (0800149638) and ask then to arrange it for you.

Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz

braindead

25 posts

Geek

#834244 11-Jun-2013 14:36

Superb thank you!

braindead

25 posts

Geek

#834262 11-Jun-2013 15:17

A big shout out to Justin of Xnet Support who bumped up my phone receiver volume by a decibel or two. Thanks so much Justin! My sound universe is suddenly a much friendlier place :)

John

maverick

3594 posts

Uber Geek

Trusted

WorldxChange

#834265 11-Jun-2013 15:25

We aim to please.... well Justin does

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

farcus

1554 posts

Uber Geek

#834266 11-Jun-2013 15:26

but it means anybody else who uses your phone will have to suffer a loud volume.
Why not just get a telephone designed for the hearing impaired? My mother uses one and just hits a button to increase the volume when she answers.

braindead

25 posts

Geek

#834280 11-Jun-2013 15:53

Not so farcus. With the magic of digital Xnet can adjust the sound level for me but leave it set to 'normal' for the person at the other end. My guess is that you're not deaf and have never run the gamut of 'phones for the deaf' that promise a lot but don't deliver, particularly when you are severely deaf.