Vodafone broadband data allowance usage way over what we have used

Forums › One NZ (including Farmside) › Vodafone broadband data allowance usage way over what we have used - anyone else experiencing the same error?

golfpunk111

94 posts

Master Geek
+1 received by user: 4

#73828 23-Dec-2010 10:01

our monthly data allowance has just re-newed over night and apparently in 8 hours we have used 243GB, now this is not even possible even if we maxed out our connection at 1mb/sec and was downloading all night...

anyone else experiencing the same issue?

kingjj

1730 posts

Uber Geek
+1 received by user: 450

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#420890 23-Dec-2010 10:24

Obviously a bug with the usage meter, give it a day or two to resolve, if not phone the lovely people at the helpdesk.

Wade

2225 posts

Uber Geek
+1 received by user: 373

#421056 23-Dec-2010 17:26

Yes we somehow consumed 17gb yesterday compared to the usual 0.7~1.5gb/day. Wife called VF who advised they were having some issues and were unable to establish if the usage was actual or false so they immediately doubled our data for free which assuming we have no further issue has given us 13gb extra for free this month at no extra cost. Issue was dealt with quickly and effeciently, very impressive!

johnr

19282 posts

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Inactive user

#421062 23-Dec-2010 17:41

This issue is covered off over on the Vodafone NZ forum