[WXC/VFX] About the speed at night.

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] About the speed at night.

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80 posts

Master Geek

#93101 30-Oct-2007 22:27

My speeds have gone to the dogs tonight. Same connection, ie my connection hasn't dropped for ~96 hours, so im still synched at 7616/896, but YouTube is hopeless, and general browsing is sluggish. Speedtest to the WxC server yields download speeds of about 600kbps, and using their own speedtest I get about 900kbps. QoS ~30%.

I see from their network status page that Telecom are doing the 2nd part of the ADSL2+ upgrade to the exchange I'm on (Fendalton), so whether that has something to do with it, im not sure. But its a MASSIVE contrast to the speed that I was experiencing last night.

Hmm....

KiwiOverseas66

173 posts

Master Geek
Inactive user

#93102 30-Oct-2007 22:54

is your router still showing downstream sync at 7meg? If so - that probably rules out the exchange. What are the traceroute response times like to youtube?

interesting thread this one........

jedney

39 posts

Geek

#93219 31-Oct-2007 21:55

I'm glad I found this post, I've just moved house and had assumed the problems I was having since moving were related to a poor line in my new house, but everything people have said in this post sounds the same as the problem I'm seeing. I haven't done as much investigation as some people, but I did download a file this afternoon from RapidShare who have peering agreements with lots of International providers, the file I download this afternoon (4:30pm) wasn't downloading that fast, maybe 50-100KB/sec, but this evening (9:45pm) all the providers are 10-15KB/sec.

The server is hosted on the GlobalCrossing network, which if an earlier post is correct should be linked directly to Asiacom, certainly the Tracert doesn't seem to go through many hops, but what a horrendus response time!

C:\>tracert rs54gc2.rapidshare.com

Tracing route to rs54gc2.rapidshare.com [207.138.168.55]
over a maximum of 30 hops:

1     1 ms    <1 ms     1 ms 10.0.0.1
2   491 ms   377 ms   382 ms int-l32-akl-dsl01.wxnz.net [58.28.15.70]
3   513 ms   389 ms   377 ms ge-1-0-0-57-jcore3.wxnz.net [58.28.13.49]
4   511 ms   370 ms   375 ms ge-0-0-0-akl-core1.wxnz.net [58.28.8.8]
5   486 ms   372 ms   378 ms Gi9-1.gw1.AKL1.asianetcom.net [203.192.166.105]

6   630 ms     *      395 ms po2-0.gw1.lax1.asianetcom.net [202.147.61.189]
7   529 ms   726 ms   390 ms ge-5-0-0.ar1.LAX2.gblx.net [208.178.63.189]
8   674 ms   749 ms   746 ms 207.138.168.55

Trace complete.

I tried starting the same download on all these other peers:

Level(3)
Cogent
TeleSonera
TeleGlobe

The download speeds were pretty much the same (10-15KB/sec). Grim!

Detruire

1771 posts

Uber Geek

#93226 31-Oct-2007 22:37

Last day of the month means most of us are leeching as much as we can before our caps get reset.

rm *

MikeGayner

183 posts

Master Geek
Inactive user

#93333 1-Nov-2007 20:26

First day of the month, and it's as bad as ever.

coffeebaron

6234 posts

Uber Geek

Trusted

Lifetime subscriber

#93335 1-Nov-2007 20:29

Yea, my speeds have dropped below 1/2meg too :(

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KnumbKnuts

43 posts

Geek

#93415 2-Nov-2007 10:36

I abandoned Woosh a few days ago and joined XNET. Also having INTERNATIONAL speed issues at night but very happy with day speeds. Here is the speeds I'm getting from yesterday, taken on the hour from 6am through to 10pm. I'm quite a distance from Avonhead 2 exchange in Christchurch. You can see everything turns to poos around 4pm. I contacted XNET who were great - it's been a problem in the past apparently but new equipment (routers) have been installed to deal with the problem. Very helpful customer service - very impressed. Sent me a list of traceroute tests to perform so they can open a fault request with Telecom.

Quic Broadband

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exportgoldman

1202 posts

Uber Geek

Trusted

#93420 2-Nov-2007 10:57

Looks like My connection is rocking again. Check out the bottom one - to Los Angeles!

Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.

MikeGayner

183 posts

Master Geek
Inactive user

#93423 2-Nov-2007 11:10

The issue with Xnet only occurs during peak hours. Like most other users suffering from this problem, I've had no speed problems during the day.

Detruire

1771 posts

Uber Geek

#93492 2-Nov-2007 15:50

They have only transfered a few customers to the new equipment (if that is indeed what it is), so they can assess if there's anything wrong with it.

The rest of us have to wait until some time next week. Sigh.

rm *

defyboy

11 posts

Geek

#93551 2-Nov-2007 21:26

Ive fixed my little MSN Problem. The problem seems to be a problem with my new router

Speeds are definitly good during the day, but are on a steady decline during the peak hours. Mine are still getting unusable. Latency duing peak, national and international are also still an issue.

I do sure hope they get it fixed soon, I have much porn to download during the late hours.

Detruire

1771 posts

Uber Geek

#93555 2-Nov-2007 21:57

Next week

rm *

frio

80 posts

Master Geek

#93587 3-Nov-2007 11:36

KiwiOverseas66: is your router still showing downstream sync at 7meg? If so - that probably rules out the exchange. What are the traceroute response times like to youtube?

interesting thread this one........

Congestion doesn't show in the form of a decreased sync rate; his issue could be down to exchange congestion. With all the clamor of a potential fault, people are often overlooking the main recurrent broadband fault we get across the country.

jedney:
I'm glad I found this post, I've just moved house and had assumed the problems I was having since moving were related to a poor line in my new house, but everything people have said in this post sounds the same as the problem I'm seeing. I haven't done as much investigation as some people, but I did download a file this afternoon from RapidShare who have peering agreements with lots of International providers, the file I download this afternoon (4:30pm) wasn't downloading that fast, maybe 50-100KB/sec, but this evening (9:45pm) all the providers are 10-15KB/sec.

The server is hosted on the GlobalCrossing network, which if an earlier post is correct should be linked directly to Asiacom, certainly the Tracert doesn't seem to go through many hops, but what a horrendus response time!

C:\>tracert rs54gc2.rapidshare.com
Tracing route to rs54gc2.rapidshare.com [207.138.168.55]
over a maximum of 30 hops:
1     1 ms    <1 ms     1 ms 10.0.0.1
2   491 ms   377 ms   382 ms int-l32-akl-dsl01.wxnz.net [58.28.15.70]
3   513 ms   389 ms   377 ms ge-1-0-0-57-jcore3.wxnz.net [58.28.13.49]
4   511 ms   370 ms   375 ms ge-0-0-0-akl-core1.wxnz.net [58.28.8.8]
5   486 ms   372 ms   378 ms Gi9-1.gw1.AKL1.asianetcom.net [203.192.166.105]
6   630 ms     *      395 ms po2-0.gw1.lax1.asianetcom.net [202.147.61.189]
7   529 ms   726 ms   390 ms ge-5-0-0.ar1.LAX2.gblx.net [208.178.63.189]
8   674 ms   749 ms   746 ms 207.138.168.55
Trace complete.

I tried starting the same download on all these other peers:

Level(3)
Cogent
TeleSonera
TeleGlobe

The download speeds were pretty much the same (10-15KB/sec). Grim!

Pings of 400ms to the termination hop are pretty extreme. That looks like a classic case of congestion to me - the only thing between dsl01 and you is Telecom's network, and if you're getting pings *that* high, it's more likely to be an issue on their side.

KiwiOverseas66

173 posts

Master Geek
Inactive user

#93612 3-Nov-2007 19:45

frio:
KiwiOverseas66: is your router still showing downstream sync at 7meg? If so - that probably rules out the exchange. What are the traceroute response times like to youtube?

interesting thread this one........

Congestion doesn't show in the form of a decreased sync rate; his issue could be down to exchange congestion. With all the clamor of a potential fault, people are often overlooking the main recurrent broadband fault we get across the country.

What! So the sync rate is high but the link is still slow due to "congestion". I'm a little bit skeptical of the term "exchange congestion" as it strikes me as more of a social convention rather than and engineering reality (how would you prove it)? The reason I say so is that standard proceedure for ungrading an exchange to DSL would also normally involve replacing the copper trunking with fibre (this is why it would costs upwards of half a mil) - and as we all know the theoretical capacity of glass is infinite (what Lambda would you like sir and how much juice can we push down this piece of glass). Add to that the possible presence of a riverstone or juniper m20 linking to the backhaul (not to mention the DSLAM or ISLAM itself) - and that is some reasonably grunty network in place. The point is while Telecom will be providing the capacity to the exchange - its up to the ISP or retail provider to specify the capcity they want back to their network. Remember the old days of dial up when you used to get an engaged tone? That was an ISP deciding they would only use 1000 ports nationwide on IPnet - and then getting 1001 users dialing up.

Is it possible that some exchanges are upgraded without fibre? yeah - I can imagine an exchange some where that is not in easy reach of fibre. Can the ISP order more capacity - yep, if they are going to buy more circuits then I can't see Telecom saying "no,no - don't pay us more money please".

Pings of 400ms to the termination hop are pretty extreme. That looks like a classic case of congestion to me - the only thing between dsl01 and you is Telecom's network, and if you're getting pings *that* high, it's more likely to be an issue on their side.

absolutely - 400ms is not good. Of course one of the problems here is that ping packets themselves are layer 3 traffic subject to the same rules as any othe IP traffic. Will it give you any certainty about what the problem is with the underlying layer 2 network? no. In short you've got a 7 meg connection with 400ms ping response times on the second hop. If this hop is the wx DSLAM at the exchange (not sure about this) - then the exchange is not the problem since this ping hasn't gone through the exchange to anywhere else - for some reason or another its been delayed on its return back to host. I don't know - is it possible to have a 7meg sync rate on a crap line?

defyboy

11 posts

Geek

#93638 4-Nov-2007 08:01

is it possible to have a 7meg sync rate on a crap line?

Not one thats crap enough to warrent 400ms?

I had a really crap line once, It would only sync @ 1200 because of bad wiring in my house, But I still got < 400ms.

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