adrianj:  does anyone know where or to whom i can complain? 

Essem: Speedtest.net shows download speed of 1.43 Mbps and upload of 2.03 Mbps. Its been like this all day

Teeps:

Skillie:

geeksonwheels: TelstraClear's advertisements claim that "customers will be able to Skype as much as they want!" during this free broadband weekend promotion. So... has anyone actually managed to have a successful skype video call with someone overseas this weekend?

 

Yes - I am on Skype at the moment...

I think you have already proved that you are not one of the people affected so wasn't much point in replying really! 

DonGould:

adrianj:  does anyone know where or to whom i can complain? 

http://www.telstraclear.co.nz/company-info/complaints.cfm

Skillie: I have empathy for your situation in Hataitai - I hope it gets resolved soon.  In the meanwhile, I will continue to participate in this discussion, because I can 

geeksonwheels: TelstraClear's advertisements claim that "customers will be able to Skype as much as they want!" during this free broadband weekend promotion. So... has anyone actually managed to have a successful skype video call with someone overseas this weekend?

Teeps:

Essem: Speedtest.net shows download speed of 1.43 Mbps and upload of 2.03 Mbps. Its been like this all day

Hopefully unless TelstraClear decide to have another stupid weekend like this you shouldn't have these problems on a day to day basis 

Teeps:

Skillie: I have empathy for your situation in Hataitai - I hope it gets resolved soon.  In the meanwhile, I will continue to participate in this discussion, because I can 

That is fine, but if you could qualify your posts with where you are it would be helpful as with the way you post it seems you are trying to undermine the fact that others have a problem 

adrianj:

Teeps:

Essem: Speedtest.net shows download speed of 1.43 Mbps and upload of 2.03 Mbps. Its been like this all day

Hopefully unless TelstraClear decide to have another stupid weekend like this you shouldn't have these problems on a day to day basis 

until the next time they do this all you can eat cr@p without investing in the infrastructure 

Teeps:

adrianj:

Teeps:

Essem: Speedtest.net shows download speed of 1.43 Mbps and upload of 2.03 Mbps. Its been like this all day

Hopefully unless TelstraClear decide to have another stupid weekend like this you shouldn't have these problems on a day to day basis 

until the next time they do this all you can eat cr@p without investing in the infrastructure 

The minute I see that they are doing this again I will be on the phone to them insisting I am not included and insisting my speeds aren't affected