[TelstraClear] Horrid international speed in general on Wellington Cable

Forums › One NZ (including Farmside) › [TelstraClear] Horrid international speed in general on Wellington Cable

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#331776 19-May-2010 10:21

Right now I am downloading Mozy client on ICONZ datacentre at 300KB/s. With TelstraClear at home it max at 29KB/s.

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tieke

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#331777 19-May-2010 10:30

I've been trying to download a file from the US too - usually get 500kB/s transfer, last night and today get only 50kB/s - if I then try downloading something else from the US they both share what is apparently my 50kB/s max speed. Speed test to a couple of US servers show similar speeds, although Aus and NZ servers are fine.
[EDIT] - Just rechecked, and it seems that my max speed is up to just over 100kB/s, which is an improvement over last night. Anyone know a good Wellington ISP?

Hassle to get a Telecom landline installed etc, but might be worth it.

duncann

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#333120 21-May-2010 19:43

as it seems they clearly have no intention of doing anything about this in the foreseeable future, i am now in the process of switching isps. not waiting another 9000 months a la youtube, and not paying 140 a month for something so damn terrible. cbf with these idiots and the only answer ive received while ringing them is 'we cant see any problems'.

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#333215 22-May-2010 09:04

duncann: as it seems they clearly have no intention of doing anything about this in the foreseeable future, i am now in the process of switching isps. not waiting another 9000 months a la youtube, and not paying 140 a month for something so damn terrible. cbf with these idiots and the only answer ive received while ringing them is 'we cant see any problems'.

Yup, I'm about to leave too. I actually tried to sign up with Xnet a couple of days ago (no minimum term!) but the signup page was broken. Doesn't really bode well...

freitasm

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#334320 25-May-2010 08:14

Yet again, 8am and TelstraClear link to overseas seems to be dead or crawling...

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lissie

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#334321 25-May-2010 08:17

Actually TCL is OK for me at the moment - better than 10pm last night anyways

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#334323 25-May-2010 08:29

Yeah, it was pretty bad last night. Haven't actually tried it today but I'm really not surprised when it happens anymore.

dm2000

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#335283 26-May-2010 22:16

Anyone been having problems in the last 15-20 min? I'm in Strathmore, Wellington

I've been unable to go to any sites except for Stuff. Any other site just times out.

Edit: Seems to be working fine now.

amanzi

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#335286 26-May-2010 22:20

dm2000: Anyone been having problems in the last 15-20 min? I'm in Strathmore, Wellington

I've been unable to go to any sites except for Stuff. Any other site just times out.

Edit: Seems to be working fine now.

Yes, me too (also in Strathmore) - I was just bitching about it on Twitter, though that was also timing out. I couldn't open google.com, fedex.com, or speedtest.net

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#335288 26-May-2010 22:24

OK here in khandallah - must be an eastern subs thing!

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freitasm

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#335393 27-May-2010 10:05

Right now I am trying to use Bing and it timesout. I tried to login to Xero.com for some accounting and it times out.

Both bing and login.xero.com are distributed through Akamai. I thought TelstraClear had their own Akamai caches but it seems things are going to worse now.

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#335395 27-May-2010 10:07

Everything's working for me (just tested Bing, and haven't had any other issues this morning), although I'm on DSL, not cable. Some of the problems mentioned earlier in this thread were affecting me, but the current issues seem to only be affecting cable customers.

freitasm

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#335396 27-May-2010 10:09

Last week someone from TelstraClear told they had an ongoing DDoS attack. Obviously they have not updated their status page, because it seems they continue the tradition of not communicating with their customers.

Check this: http://www.xtreme.net.nz/nocevents/index.php

"TelstraClear DoS Attacks
Date: 26 May 10 16:13 - 27 May 10 00:00
Affected services: Cable, CityLink, Wireless, DSL, Hosted, E-Mail

Over the last week TelstraClear has been the target of DoS attacks coming out of the Asia region which in turn, affects all TelstraClear international traffic.
When we become aware that an attack has commenced we are dropping our TelstraClear international BGP advertisements which forces all international traffic (after BGP advertisement propagation) through our Telecom international circuit.
TelstraClear are keeping us up to date regarding mitigating the effects."

Why don't TelstraClear tells their customers they are having problems? Is it too hard to tell paying customers they have a problem?

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#335399 27-May-2010 10:22

Posted here http://www.geekzone.co.nz/freitasm/7263. These guys are getting an incredible bad reputation from everything I hear around the circles. What a way for a company to go down.

I guess they will only fix things when it starts affecting business customers...

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#335506 27-May-2010 14:11

Thinking of changing to naked adsl yet Maurico?

Maxnet have 100GB for $158 /month

You could always bid on this auction for 100GB per month for a year from ICONZ
http://www.sella.co.nz/general/computers/networking-modems/other/5qsd21/

Both peer nationally at APE and have quality international transit/links.

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