Is Vodafone giving up on UltraFast HFC /FibreX? (Not offered to new customers)

Forums › One NZ (including Farmside) › Is Vodafone giving up on UltraFast HFC /FibreX? (Not offered to new customers)

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#2511609 24-Jun-2020 16:50

cyril7:

Ummm, so is that not what I am reading, folk have been taken off their HFC cable and T-Box, moved to Wireless and VTV, that is what Wilko is implying....................no?

Cyril

@cyril7 Some serious confusion going on here and VTV streamed over the 4G network from 100s of users would kill 4G

cyril7

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#2511613 24-Jun-2020 16:52

Exactly which is why I mentioned it.

Cyril

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#2511625 24-Jun-2020 17:18

This is confusing. I hope someone clears this up. There is too much fake news around these days.

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#2511654 24-Jun-2020 18:44

Linux:

cyril7:

Ummm, so is that not what I am reading, folk have been taken off their HFC cable and T-Box, moved to Wireless and VTV, that is what Wilko is implying....................no?

Cyril

@cyril7 Some serious confusion going on here and VTV streamed over the 4G network from 100s of users would kill 4G

A 300 gig Data Cap won't last long if using VTV to watch TV channels also I'm sure it says the box that it requires a Fibre Connection with unlimited data.

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#2511676 24-Jun-2020 19:20

Customers cannot be sold VTV on Wireless Broadband. There is nothing stopping someone buying a Gen2 and putting it on Wireless broadband, not an ideal proposition. HFC customers would be moved to fibre with VTV but not Wireless Broadband.

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#2511703 24-Jun-2020 20:05

Hi, so clearly some ambiguous detail here, would be good to get to the bottom of it.

Edit: and I am not just referring to the vtv on 4g, but the whole HFC status, clearly something is up.

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halper86

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#2511831 24-Jun-2020 22:40

Linux:
cyril7:

So they are running VTV over 4G, that does not add up, well thats what I take from you comments

Cyril

@cyril7 No way they are running TV over 4G what a load of BS

May not look the best from a logical pov, however i tried it running off a b315 and it works. I am about to move out of town and use one on a wisp that allows it. (unlimited, speed restricted)

Newtown

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#2515524 1-Jul-2020 09:34

Hi all, did we get any clarity on whether Cable is being decommissioned? Would be great to hear from the VF team on this.

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#2515535 1-Jul-2020 09:58

Newtown:

Hi all, did we get any clarity on whether Cable is being decommissioned? Would be great to hear from the VF team on this.

@Newtown The CEO of VodafoneNZ posted in this very thread only back 2 pages

I've only read the headline of the thread...HFC is still an important part of our business and we continue to support it and offer it to customers. Nothing has changed from our perspective. Any individual help - please email me Jason.paris@vodafone.com.

Hope that helps

nickb800

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#2515541 1-Jul-2020 10:18

Linux:

Newtown:

Hi all, did we get any clarity on whether Cable is being decommissioned? Would be great to hear from the VF team on this.

@Newtown The CEO of VodafoneNZ posted in this very thread only back 2 pages

However, HFC hasn't been available on the website for over a month now.

Arguably JP's comment leaves some wriggle room for not offering it to new customers. It certainly doesn't explain why it's not available on the website.

I do note that VF have recently added a button "Already with us? Renew your plan here" to the top of the 'Get Broadband' page. This would enable them to keep offering HFC to existing customers, while pushing new customers onto alternative technologies.

ajw

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#2515542 1-Jul-2020 10:23

Existing HFC customer here. I prefer to go through retentions dept when I renew my contract.

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#2515544 1-Jul-2020 10:37

Thanks for the replies peeps.

nickb800:

I do note that VF have recently added a button "Already with us? Renew your plan here" to the top of the 'Get Broadband' page.

I used that feature, but it asks me to call when I was expecting a self-service solution. Perhaps, it's only a Wizard of Oz prototype to gauge interest for now.

Newtown

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#2515546 1-Jul-2020 10:42

ajw:

Existing HFC customer here. I prefer to go through retentions dept when I renew my contract.

Can I please ask what plan you're on + monthly cost? I'm still on 50/2 and pay approx $100 incl. landline.

ajw

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#2515588 1-Jul-2020 10:49

Newtown:

ajw:

Existing HFC customer here. I prefer to go through retentions dept when I renew my contract.

Can I please ask what plan you're on + monthly cost? I'm still on 50/2 and pay approx $100 incl. landline.

HFC max 700 to 900 down and 100 up. Plus VOIP phone with unlimited national calls and five best mates plus I got a twinset of panasonic cordless phones for nothing.

Pay $82.97 per month. If you don't ask you don't get.

halper86

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#2515650 1-Jul-2020 13:41

ajw:
If you don't ask you don't get.

Exactly :)

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