Vodafone Security fail...

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Forums › One New Zealand (including Vodafone, WxC, Farmside) › Vodafone Security fail...

mmlakeman

106 posts

Master Geek

#144208 11-May-2014 14:39

Had a query with Vodafone over my on account discount for my broadband, sent them a screenshot from the My Vodafone page showing my account.

They send back an email with Steps on how to login to the My Vodafone Portal(!!) and my username and PASSWORD IN CLEAR TEXT!!

Do you want to be like Yahoo/Xtra and compromise peoples accounts?? Because this is a good way to do it...

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freitasm

BDFL - Memuneh
79287 posts

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#1041748 11-May-2014 16:01

mattwnz: How do you want them to send you your password though?. Many of these automated systems email the password when you have forgotten it. The thing you need to do is change it immediately. It is probably no different to telling you the password over the phone, as someone could also be listening i on your call, or someone could be overhearing it.

Nope, what they (and everyone else) should be doing is sending a RESET link so YOU can create a new password. THEY don't need to know the password - only you.

THEY in this context is any company. Anyone storing passwords in plain text, transmitting passwords over email are asking for trouble.

And no, it's not a "stab Vodafone" thread. Every company should know better than this.

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