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freitasm

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#160403 5-Jan-2015 19:18
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I haven't received the letter yet but seem reports of people getting notices of Vodafone cable prices going up.

Contacted Vodafone media relations for some more information on this.





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freitasm

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  #1208957 6-Jan-2015 09:21
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Thanks for the link. From that page:

"As you may have seen recently reported in the media, there have been changes in the industry to the costs of delivering broadband and home phone services for all providers in New Zealand. These cost changes affect the conditions that all providers operate under and unfortunately our prices will need to change to reflect these new conditions."

Nothing to do with investment in cable infrastructure as JohnR suggested. A bit cheeky to bundle up HFC price increases with cooper, when Vodafone owns 100% of its cable network, both HFC and copper/fibre networks are independent, some times mutually exclusive and use different technology.









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SteveC
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  #1215605 15-Jan-2015 18:46
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gregmcc: Personally I'm finding it very difficult to justify staying with VF, they have a very bad attitude towards their existing customers, all they seem to want to do is attract new customers, which is not a bad idea, but looking after the existing customers seems more like something they do when they really don't want to do it.




From the recent experience of couple of friends of mine, they are no better towards new customers.
Some of our reasons for staying:
* Very reliable product from our experience (once they get it going).
* Freeview over cable, and a STB that works rather well now.
* Up to 50Mbs downstream sometimes. 2Mbs up is not so hot.
* Price includes a static IP.
* Quality Cisco modem, that I can attach my own router to.

Thing that continues to surprise me is how reluctant people are to get naked Internet and a caring company for the phone. We have been with WorldxChange VoIP for something like five years now. Goes well, more features, and costs us a truckload less than Vodafone voice.

On that subject, one of the abovementioned friends are waiting ... and waiting ... for phone over UFB. Anyone got experience on this?

Steve

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