I recently switched from VF VDSL to Slingshot VDSL - was meant to be UFB but still waiting for consents etc.  VF rather abruptly said they were terminating my VDSL, I managed to get this extended by a few days until Slingshot were ready to connect (7 Mar).
Now I have received a bill from VF, and it includes a charge for VDSL for this month (not the whole month, but seems more than pro-rata for 7 days).  Also there is an ongoing charge for additional mailboxes - I do use these, but assumed they would be terminated along with all the other services.
Has anyone else encountered thsi ongoing charging?
And, how do I stop it - apart from the obvious, spend an hour on hold?  My login to VF no longer works so I can't see what wervices I'm meant to have