2 X Suresignals - Working, now not so much.....

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macjones

106 posts

Master Geek

#173384 21-May-2015 10:31

Hi All,

We have a home and office separated by 300m in a no coverage area. (we have a point to point wireless link between the house and office).

In January this year we installed a sure signal in each location, it worked great until two days ago. Both our Vodafone mobiles iPhone and Note 4, would seamlessly pickup the home or office sure signal with 5 bars service.

Now, the home sure signal with all the right LED's on is giving no service. The office one is still fine. Internet and our own VPN's still work fine from both locations.

A call to VF customer service and they tell me that there can only be one sure signal per broadband connection. Which is odd because we've had two working great for the last 5 months.

Anyone know if there is actually a one sure signal limit and we just got lucky for a while?

Cheers
Mac

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macjones

106 posts

Master Geek

#1319516 8-Jun-2015 16:20

Thought I'd close off this thread as I started it.

The issue was with the Vodafone server that provides the sure signal firmware being down.

The units came back up once the Vodafone server was back on. (after a 40 second hold on the reset button)

Cheers
Mac

macjones

106 posts

Master Geek

#1319519 8-Jun-2015 16:23

And for future reference....

1. Two sure signals do work well on one xDSL connection. (We use this daily with a home and separate home-office 300m away)
2. As per this thread, others have sure signals working with different ISP's (non-Vodafone). Requires a static IP put into Vodafone's firewall.

Cheers