Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


GoranZ

415 posts

Ultimate Geek
+1 received by user: 57

ID Verified
Trusted

#232075 28-Mar-2018 08:51
Send private message

So Last week I get a random email form Vodafone saying they have signed me up for Vodafone PC Protection. I have VDSL and phone line with Voda (no fibre in my street till next century)

 

I don't want or need this service and although free for 3 months its $10 per month after so I log into "My Vodafone" and cancel it.

 

Today I get a new email saying I have been signed up again (with a new start date) 

 

So I have gone in and canceled .. again.

 

Anyone else seeing this or just me ?

 

Anyone else they are self enrolling may not know how to cancel and be in the hole for $10 per month .. especially the less technically inclined.

 

 

 

Vodafone people might know the answer to these questions .. Why do I keep getting signed up to a service I don't want and how are you going to help those that dont realise whats going on.

 

 

 

 

 

 


View this topic in a long page with up to 500 replies per page Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

MikeHales
615 posts

Ultimate Geek
+1 received by user: 213

Trusted

  #1987293 2-Apr-2018 20:13
Send private message

Apologies, there's a bug in the system. Don't cancel as will auto renew. If you don't activate then no charges.
Fix is in the works, should get details on when tomorrow.
3 months is free is standard offer, if you have ultimate home broadband package then PC protection is free anyhow.
Hope that helps.
m

View this topic in a long page with up to 500 replies per page Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.