So we recently got FibreX on Monday and was told it would up and running today at full speed. I came home and tested on multiple devices such as my PC (which has a 1Gbs port), A laptop over Wifi and 2 Phones. All speed test came back throttled at 52Mbps on all devices. I'm not that up to speed (ha) on networking stuff and I'm unsure where to go from here. 

I'm currently using the Ultra Hub Plus Modem which they sent us and I even went back to my HG659 to test and all the results are the same. 

I'm super confused and annoyed so any help would be greatly appreciated.

Thanks