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nthucker

5 posts

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#320174 14-Jul-2025 15:14
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Anyone else got issues with frequent WAN drop outs on Fibre along with observed short DHCP leases from OneNZ (Christchurch)? I'm talking leases of 230 to 600 seconds. I'd expect a DHCP lease on fibre to be 4 hours up till a day.

I'm still using an old Vodafone UltraHub router that connects to a Huawei EchoLife HG8240H ONT.
The UltraHub is a bit of a POS but I can't fault it in this instance. It's event logs show 
`Removing intercept reason: "wan_down"`
shortly before a lease renewal like
`Switching to bound; server 10.0.0.100 assigned ip [Public IP] (leasetime 599 T1 299 T2 524)`

thinking it could be my dodgey Ultrahub. I connected to the ONT directly with a linux PC and brough up the ethernet on the WAN port spoofing the ultrahub MAC address.
I set up a vlan dhcp client and got it to make DHCP requests successfully. And I saw the same short leases being issued.

I've "chatted" to at least 2 of the their supports (I really hate their chat support service, it takes forever). They say they log onto the ONT and can't see anything wrong. Eventually one tech guy copy and pasted a DHCP service definition to me and suggested why the leases would be shorter in times of high demand to remove stale clients. When I pointed out that fibre connections are normally pretty constant and don't churn much compare to WiFi, he then just says, that the short leases are normal for their service. He then proceeded to suggest I buy one of their Deco Modems. I can't see replacing the router/modem would be of any benefit when
1. I see the same behavior on multiple devices
2. The leases are issued by them
3. They couldn't actually pinpoint anything wrong with my router.
4. The router's WAN connection is stable 99% of the time ... except when the leases are expiring.

 

The Deco Modem's apparent draw card is the mesh wifi ... which does nothing to address WAN stability.

I'm assuming if they are dynamically shortening their leases to 240 seconds etc... then their network must be over saturated. What do you think?
It's like this at any time of day.

 

Any suggestions from anyone? 


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RunningMan
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  #3393929 14-Jul-2025 16:06
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nthucker:[snip]

 

it attempts a lease renewal after the WAN goes down.

 

 

There's your problem. It needs to renew before expiry, not after.




nztim
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  #3393935 14-Jul-2025 16:34
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I can 100% back the OP up on the experience he is having, unlike any other router I have seen, when the lease renews it drops all connections and gets an entire new lease

 

The lease time is obtained by the router from the RSP handover, when the expiry of the lease occurs (on any router except the ultra hub) it simply updates the lease time expiry

 

But the ultra-hub treats it as a whole new lease, and drops all connections in the process

 

The only place that ultrahub should be is in the e-waste bin

 

Nothing wrong with the RSP or their end, just that shitty upright box from the past days of Voda





Any views expressed on these forums are my own and don't necessarily reflect those of my employer. 


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