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garyasta

75 posts

Master Geek


#132377 20-Oct-2013 10:53
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I installed Win8.1.

 

Every 10 seconds, any program that I am using hiccups, and causes the cursor to disappear. Typing this text is a bummer
of a process with many repositions of the cursor required.

 

Firefox will not operate and load any urls. It opens a new tab but will not load my homepage or allow me to type entries.

 

The hiccup causes dropdown menus to disappear.

 

I am having a problem logging into my mail server.

 

Some programs that I have used so far are not malfunctioning.

 

I am using VIPRE antivirus but have switched it off and have started Windows Defender.

 

IE works OK but I have the problem entering text (now!) because the cursor disappears every 10sec and needs re-clicking of
the L button to relocate it.

 

I can't use the cmd prompt (sfc /scannow) as I get a message that says "Windows Resource Protection could not start the repair service"
when I try using as administrator.

 

I did a disk scan using Advanced System Care and all was OK.

 

Any suggestions?

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garyasta

75 posts

Master Geek


  #921800 25-Oct-2013 17:52
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Problem solved!

After working with about seven Microsoft technicians over the past week, one of them found that a Speedbit  "Download Accelerator Plus" app may have been the problem. After uninstalling this software add-on, I was able to connect to all necessary browsers and other internet connection apps.

As my connection via telephone to technicians had to be via the internet satellite connection using Skype, you can appreciate that calls of very low speech quality and significant lag, made for very frustrating situations. Having to re-boot the computer from time to time was not a help either.

Cheers
Gary

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