GST on imported goods still happening December 1st?

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SirHumphreyAppleby

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#2408026 28-Jan-2020 11:43

billgates:

I have already paid YouShop all the customs and GST fees via their portal when it arrived at YouShop at their USA warehouse which was a fair bit of money as shown below.

Sorry the number is no longer valid. I've used that number in the past to get the Customs reference numbers and pay the fees before receiving the very, very slow letter from NZ Post requesting payment. If the image is correct however, and the item is still stuck in the US, it's possible no Customs number has been assigned.

EDIT: I see it has arrived in NZ. In that case, I would ask for the Customs reference and pay Customs directly. Once NZ Post has proof of payment, you can collect the package yourself or they will forward it for delivery. Then insist on a refund of the fees paid. If they ignore you, chargeback on the basis that they didn't provide the contracted services or act in good faith.

sen8or

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#2408028 28-Jan-2020 11:49

Sort of tracks with the timeframe from my last Youshop experience (and I have 2 more on the way), although at least you got confirmation it has arrived in NZ.

My parcel simply showed international departure from the 9th Jan through to the 21st when it finally appeared to be moving. The only explanation I got was that they were busy and behind with processing. My most recent ones are still showing as intl departure, but they only go back to 22 & 24th Jamn.

I've not tried shipto yet, but given the lacklustre performance of youshop if I buy anything else i may give them a shot. When I priced up some subwoofers from HSU Research, they did seem pretty reasonable on freight for large items.

Hopefully you get some joy through them.

You could always try lodging a "lost item" claim and see if that expedites things a bit?

sen8or

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#2409470 29-Jan-2020 09:05

First parcel arrived today, intl dept 22/1, delivered 29/1, pretty much within their expected timeframes, can't complain.

TwoSeven

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#2409601 29-Jan-2020 12:19

One can sometimes use the tracking number to understand where the parcel actually is, vs where one thinks it might be.

The number will tell you generally, the courier/agent, the type of parcel and its current location. Typically a universal postal union number is used. The last two digits are the country of origin - ‘US’ if the parcel is there.

My understanding is that when a parcel hits NZ, it will get an NZ tracking number assigned to it. As soon as I see this number, I usually use the NZ Post app to track it locally. Sometimes I see the NZ number assigned before the parcel has left (so is probably electronically updated).

It takes time for the freight to be prepared etc. So there can be up to a 7 day way before tracking info becomes available. However, when shipping from a retailer to a shipping forwarder, usually a 15 digit courier tracking number is used. This can be useful in the case of the parcel being delivered to the agent, but not showing up on the appropriate website.

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Nil Einne

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#2410954 31-Jan-2020 22:10

I was going through by Amazon charges and just realised that like others, I was charged for GST for orders I ordered at the end of November that shipped in December, without Amazon telling me. So much for all those who said this would never happen :-P Think I will still try Amazon customer service even though it's nearly 2 months later.

Behodar

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#2410955 31-Jan-2020 22:17

Gah! Just noticed the same thing happened with one that shipped a couple of days ago. I got a refund last time that happened, so time to pester them again...

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Nil Einne

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#2410967 31-Jan-2020 22:26

Behodar:

Gah! Just noticed the same thing happened with one that shipped a couple of days ago. I got a refund last time that happened, so time to pester them again...

That was a long delay in shipping. What is it? Dyson vacuum cleaner? One of mine was 1st December (23:10 NZ time was when I got the email, from the sounds I just missed out on avoiding this mess), other was 5th December. But I wasn't paying attention to this thread and didn't look carefully at the amount charged since sort of assumed it would never happen. (Also I always pay in USD so it's probably less obvious it's wrong even if I did look.)

P.S. If you forget Dyson, 'vacuum cleaner uk guy' does work.

Behodar

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#2410973 31-Jan-2020 22:51

Nope, just a Blu-ray that was on preorder.

stoffel

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#2930381 16-Jun-2022 13:48

Dingbatt:

I was wondering if the returning passenger concession had changed in line with the new import rules? I would have assumed that it would also be $1000 but the customs webpage is two and a half years old and refers to the $700 limit before being charged. I am heading out next week so may try and ask customs at the airport.

Two and a half years since your post and there still is conflicting information out there.

I'm heading to Aussie next month and have my eye on some electronic items I'd like to bring back with me as they are significantly cheaper than buying them here. This website suggests that any item over $700 is subject to GST and customs duty:

https://www.customs.govt.nz/personal/travel-to-and-from-nz/duty-free-shopping/

I called Customs this morning to clarify how this $700 limit works and the lady on the phone told me the following:

If you have an item valued at more than $700 you need to declare it on your incoming traveller card
If the value of the item is less than $1000 you will not be charged anything
If the value of the item is over $1000, you will be charged GST and duty on the difference between the value and $700
Further, she said that Customs no longer have the $60 de minimis rule, they charge GST and duty on any value over $1000

Looking at the duty estimator my electronic items attract no duty. So based on them being valued at $1200 NZD, I will only need to pay $75 in GST ($1200 - $700 x .15). Not bad at all considering the same items in NZ cost $1600. Almost seems too good to be true so I'm hesitant to go ahead and make the purchase in case the Customs officer on duty has a different interpretation to the lady on the phone.

Anyone here work for Customs or has anyone recently declared goods over $700 upon their return and care to share their experience?

Stu1

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#2930391 16-Jun-2022 14:14

stoffel:

Dingbatt:

I was wondering if the returning passenger concession had changed in line with the new import rules? I would have assumed that it would also be $1000 but the customs webpage is two and a half years old and refers to the $700 limit before being charged. I am heading out next week so may try and ask customs at the airport.

Two and a half years since your post and there still is conflicting information out there.

I'm heading to Aussie next month and have my eye on some electronic items I'd like to bring back with me as they are significantly cheaper than buying them here. This website suggests that any item over $700 is subject to GST and customs duty:

https://www.customs.govt.nz/personal/travel-to-and-from-nz/duty-free-shopping/

I called Customs this morning to clarify how this $700 limit works and the lady on the phone told me the following:

If you have an item valued at more than $700 you need to declare it on your incoming traveller card
If the value of the item is less than $1000 you will not be charged anything
If the value of the item is over $1000, you will be charged GST and duty on the difference between the value and $700
Further, she said that Customs no longer have the $60 de minimis rule, they charge GST and duty on any value over $1000
Looking at the duty estimator my electronic items attract no duty. So based on them being valued at $1200 NZD, I will only need to pay $75 in GST ($1200 - $700 x .15). Not bad at all considering the same items in NZ cost $1600. Almost seems too good to be true so I'm hesitant to go ahead and make the purchase in case the Customs officer on duty has a different interpretation to the lady on the phone.

Anyone here work for Customs or has anyone recently declared goods over $700 upon their return and care to share their experience?

in the past have just taken it out of the packaging . Even the Bose store in Sydney helps kiwis unpackage goods to bring back speakers on the plane

wellygary

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#2930420 16-Jun-2022 14:57

stoffel:

Dingbatt:

I was wondering if the returning passenger concession had changed in line with the new import rules? I would have assumed that it would also be $1000 but the customs webpage is two and a half years old and refers to the $700 limit before being charged. I am heading out next week so may try and ask customs at the airport.

Two and a half years since your post and there still is conflicting information out there.

I'm heading to Aussie next month and have my eye on some electronic items I'd like to bring back with me as they are significantly cheaper than buying them here. This website suggests that any item over $700 is subject to GST and customs duty:

https://www.customs.govt.nz/personal/travel-to-and-from-nz/duty-free-shopping/

I called Customs this morning to clarify how this $700 limit works and the lady on the phone told me the following:

If you have an item valued at more than $700 you need to declare it on your incoming traveller card
If the value of the item is less than $1000 you will not be charged anything
If the value of the item is over $1000, you will be charged GST and duty on the difference between the value and $700
Further, she said that Customs no longer have the $60 de minimis rule, they charge GST and duty on any value over $1000
Looking at the duty estimator my electronic items attract no duty. So based on them being valued at $1200 NZD, I will only need to pay $75 in GST ($1200 - $700 x .15). Not bad at all considering the same items in NZ cost $1600. Almost seems too good to be true so I'm hesitant to go ahead and make the purchase in case the Customs officer on duty has a different interpretation to the lady on the phone.

Anyone here work for Customs or has anyone recently declared goods over $700 upon their return and care to share their experience?

Don't forget to also claim the Australian GST when you leave, making it even more attractive

https://www.ato.gov.au/business/gst/in-detail/your-industry/travel-and-tourism/gst-free-sales-to-travellers-departing-australia/?=redirected_Touristrefundscheme&page=5

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stoffel

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#2930488 16-Jun-2022 16:22

Stu1:

in the past have just taken it out of the packaging . Even the Bose store in Sydney helps kiwis unpackage goods to bring back speakers on the plane

Yeah, done that before with things like cell phones. This stuff isn't the kind of thing you'd just take across the ditch on holiday with you and they would know it was bought there. Don't want to risk getting a fine for making a false declaration

Speedy885

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#2934741 27-Jun-2022 01:20

The whole GST thing has EFFIN ruined the fun of buying little gadgets and things off ebay/aliexpress. Don't even get me started on this "front" ebay use to basically sit in the middle and cream off the top on the shipping fees as well >:/

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