New forward service from NZ Post: YouShop

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#1169233 5-Nov-2014 13:28

^ I am up to 80 parcels going through YouShop in two years and now would not use direct USPS postage to New Zealand, opting to send any parcels to YouShop first unless I am ordering from Amazon (their shipping is too cheap for YouShop to compete with)

Australia Post have just launched ShopMate, their version of YouShop
Base postage charge however is more expensive than YouShop - $25 per parcel + $6 per 500g ($31 per parcel minimum compared to $17.25). Bit more of a discount when combining parcels. An Australian friends signed up, address is the same as YouShop and Suite numbers start with SM.

old3eyes

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#1169283 5-Nov-2014 15:00

nzkiwiman: ^ I am up to 80 parcels going through YouShop in two years and now would not use direct USPS postage to New Zealand, opting to send any parcels to YouShop first unless I am ordering from Amazon (their shipping is too cheap for YouShop to compete with)

Australia Post have just launched ShopMate, their version of YouShop
Base postage charge however is more expensive than YouShop - $25 per parcel + $6 per 500g ($31 per parcel minimum compared to $17.25). Bit more of a discount when combining parcels. An Australian friends signed up, address is the same as YouShop and Suite numbers start with SM.

I think also that Australia has a A$1000 duty free allowance.. Wait until the retailers there start to cry poor again..

Regards,

Old3eyes

richms

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#1169292 5-Nov-2014 15:12

Those would be the same retailers with crap web presences that are all really old and don't understand the retail scene has changed and it's not all about the price.

Richard rich.ms

trig42

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#1169304 5-Nov-2014 15:17

cmys001: Youshop is the most horrible serice I have ever had. I would rather not shop at all if I had to use usehsop again.
1. they lost my package and sent me someone else
2. took them 2 weeks to tell me they cant find my package
3. to compensate they only gave me 25% off coupon for 1 package
4. i have 4 parcels waiting at youshop one of them the retailer said weighs 1.2 Kgs youshop said it weighs 2.1 KG and charged me $65 for shipping.
5. i sent them 5 emails and called 3 times asking them to please recheck the weight again and they still havent gotten back to me yet they send me timely reminders that i have 5 days to pay for my package.
6. absolute sh** hole service. the consultants on the phone are rude and dumb and have no idea what youshop is. absolutely hate their service. i given till Wednesday if no reply i will be returning all my packages to the retailer and never using youshop again.

That has been the complete opposite of my experience with them.

Regarding the weight, they don't simply use the physical weight of the product (by putting it on a set of scales), they use the greater of volumetric weight or actual weight:

We calculate the international postage based on the greater of the actual weight or the volumetric weight of the parcel. The weight and measurements we use to calculate the international postage for your parcel will be the weight and measurements determined by us at our warehouses. Volumetric weight is based on how large the parcel is and is calculated by:

Length (cm) x Height (cm) x Width (cm) / 5000

For full pricing details and to get an estimate of your international postage, you can use our YouShop international postage calculator.

Also, your parcel may have packaging that makes it heavier.

As for the lost package, that is just bad luck I think - someone else will have your stuff.

Contacting them was pretty easy I found - I used Live Chat on the webpage and they followed up when they said they would (I wanted contents of a parcel checked as I was charged twice for the one parcel - turns out the first one was entered in error with a really low weight, which I paid for and when they realized the mistake they charged me again - outcome after chatting with them was they only charged me for the cheaper parcel and gave me 50% off my next one - I stayed polite the whole way through).

TomW

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#1169385 5-Nov-2014 16:32

Does anyone know of or used an equivalent of YouShop in Australia? I am trying to ship some stuff from Australia to NZ.

old3eyes

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#1169497 5-Nov-2014 19:19

TomW: Does anyone know of or used an equivalent of YouShop in Australia? I am trying to ship some stuff from Australia to NZ.

It's the Ozzy version of Youshop and based in the US.

http://thenewdaily.com.au/money/2014/11/03/auspost-shopmate/

Regards,

Old3eyes

Dell

Shop now for Dell laptops and other devices (affiliate link).

nzkiwiman

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#1169849 6-Nov-2014 10:41

old3eyes:
TomW: Does anyone know of or used an equivalent of YouShop in Australia? I am trying to ship some stuff from Australia to NZ.

It's the Ozzy version of Youshop and based in the US.

http://thenewdaily.com.au/money/2014/11/03/auspost-shopmate/

He is asking to get something shipped from a retailer in Australia to a warehouse facility in Australia who can then ship to New Zealand

old3eyes

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#1170031 6-Nov-2014 14:04

nzkiwiman:
old3eyes:
TomW: Does anyone know of or used an equivalent of YouShop in Australia? I am trying to ship some stuff from Australia to NZ.

It's the Ozzy version of Youshop and based in the US.

http://thenewdaily.com.au/money/2014/11/03/auspost-shopmate/

He is asking to get something shipped from a retailer in Australia to a warehouse facility in Australia who can then ship to New Zealand

He could ask NZ Post but I suspect they won't be interested..

Regards,

Old3eyes

Finch

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#1170059 6-Nov-2014 14:48

Hey guys. I am sure this has been asked before multiple times (Im sure I have even seen people ask this myself) and I am pretty sure the answer is no but anyway...

Lets say I order 10 different items from 10 different retailers from Amazon. I am going to have to pay the shipping costs from Youshop-NZ for every single package aren't I? There is no way to box them all together kind of thing is there?

nzkiwiman

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#1170123 6-Nov-2014 15:37

Finch: Hey guys. I am sure this has been asked before multiple times (Im sure I have even seen people ask this myself) and I am pretty sure the answer is no but anyway...

Lets say I order 10 different items from 10 different retailers from Amazon. I am going to have to pay the shipping costs from Youshop-NZ for every single package aren't I? There is no way to box them all together kind of thing is there?

Correct
They do not offer package consolidation yet, but you would get a $6 discount on each parcel sent at the same time as a full priced parcel.

rmt38

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#1170225 6-Nov-2014 17:50

I just got offered a ComeBack50 discount code, but.. it says it expires on 30 June 2014. This is a little painful, now I have to decide whether I order something and try and use a non-existent discount - only to be able to tell when I go to pay.

Mighty Ape

Shop now at Mighty Ape (affiliate link).

nzpostbm

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#1170231 6-Nov-2014 18:00

Apologies for the error in this email.

The text version of the email contained incorrect information. The discount code should be 'YSLap25' which provides a 25% discount to YouShop customers. This offer is valid until 30th Nov.

andrewNZ

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#1170242 6-Nov-2014 18:32

Finch: Hey guys. I am sure this has been asked before multiple times (Im sure I have even seen people ask this myself) and I am pretty sure the answer is no but anyway...

Lets say I order 10 different items from 10 different retailers from Amazon. I am going to have to pay the shipping costs from Youshop-NZ for every single package aren't I? There is no way to box them all together kind of thing is there?

I recently purchased 3 items, two were fulfilled by Amazon and one by another retailer.
I chose the slow but free shipping option and ticked the box for fewer parcels/longer wait. The retailer shipped to Amazon who then bunged it all in one box.

Pretty good result for me, I'd be keen to hear if others have had similar experience. It could be a reliable way of consolidating parcels.

rmt38

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#1170253 6-Nov-2014 18:54

nzpostbm: Apologies for the error in this email.

The text version of the email contained incorrect information. The discount code should be 'YSLap25' which provides a 25% discount to YouShop customers. This offer is valid until 30th Nov.

The correction is appreciated.

richms

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#1170297 6-Nov-2014 20:28

andrewNZ:
I recently purchased 3 items, two were fulfilled by Amazon and one by another retailer.
I chose the slow but free shipping option and ticked the box for fewer parcels/longer wait. The retailer shipped to Amazon who then bunged it all in one box.

Pretty good result for me, I'd be keen to hear if others have had similar experience. It could be a reliable way of consolidating parcels.

I have not seen that box recently, just the option to pay for 1 day, 2 day free, and slower options for free.

Richard rich.ms

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