I took up one of DSE's offers to provide a $100 gift card with the online purchase of a TV. They've delivered the TV a week ago but I still don't have the gift card as they say that they are out of stock. Yet they're continuing to advertise $100 gift cards with other products.

The gift card is for a specific purpose and I could just spend another $100 if it doesn't arrive by this weekend. But given my current dissatisfaction with DSE, I don't want "throw good money after bad" as the saying goes. In the past I've had no such problems with online purchases at DSE.

Does anyone have any ideas for expediting delivery of the gift card and expressing my disenchantment with DSE? Obviously this post is one way of venting my frustration.

This isn't the only problem with the purchase. The courier company was going to wait 3-4 days to deliver the TV after it was received at the local depot. The tracking links in the emails didn't work and I couldn't track anything until the deliveries got to the local courier depot. I'm not advised of changes to the deliveries - two purchases and a free gift card have now become three deliveries - which I thought could have been handled by automated emails. I only know what is happening because I emailed them and got the response "we don't have any in stock at the moment and are waiting on stock arrival" with no indication when I can expect one.