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mdav056

607 posts

Ultimate Geek

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#139047 25-Jan-2014 22:24
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So, I get this email from Noel saying that my online purchase of a Galaxy Note 3 (at quite a good price, I might say) has been approved. While I shall be very happy to receive this, I did not order it, nor is my name Andrea, not does Andrea share my email address.  She clearly has good taste.

I think their data base is screwed up.  This worries me, and should worry everyone.

Now I'm waiting for the Note 3 to arrive; and checking my bank accounts!




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mdav056

607 posts

Ultimate Geek

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  #978365 31-Jan-2014 22:37
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I did, of course, inform NL, and this is part of what I received:

"There seems to be an in isolated issue which occurs with our internet order notification system after we perform a rare process to amend an internet sale.
After receiving your email I have logged the case as an urgent matter with our IT department. They are currently working on a resolution and fixing the error."

So, just a rare IT issue. Clearly I shouldn't worry my little head, and they'll fix it. So glad it is isolated.
But it is the rare, isolated, bug that is the most worrisome. Surely, testing amendments to an internet sale should have been essential when the system was built?




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